Job Description
HR Assistant – Zambia
Company: Zambia National Commercial Bank Plc (Zanaco)
Location: Lusaka, Zambia
Industry: Banking & Financial Services
Employment Type: Full-Time, Permanent
Department: Human Resources
Reports To: Human Resources Manager
About the Company
Zambia National Commercial Bank Plc (Zanaco) is one of Zambia’s leading commercial banks, providing innovative financial solutions to individuals, SMEs, and corporate clients across the country. With a strong commitment to employee development and operational excellence, Zanaco continues to strengthen its workforce through strategic talent acquisition and human capital management.
Position Summary
Zanaco is seeking a motivated and detail-oriented HR Assistant to support the Human Resources department in recruitment, employee relations, HR administration, training coordination, records management, onboarding, and compliance activities. This role offers an excellent opportunity for professionals seeking HR Assistant jobs in Zambia and Human Resources jobs in Lusaka.
Key Responsibilities
- Assist with recruitment activities including job postings, interview scheduling, and candidate communication.
- Support onboarding and orientation programs for new employees.
- Maintain accurate employee records and HR databases.
- Process employment documentation, contracts, and personnel files.
- Coordinate employee training and development programs.
- Support payroll preparation and employee benefits administration.
- Assist with performance management documentation.
- Handle employee inquiries regarding HR policies and procedures.
- Maintain confidentiality of sensitive employee information.
- Prepare HR reports and workforce analytics.
- Support employee engagement and wellness initiatives.
- Ensure compliance with labor laws and company regulations.
Professionals searching for banking jobs in Zambia and entry-level HR jobs in Lusaka will find this role highly rewarding.
Educational Requirements
- Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, Industrial Psychology, Management, or a related discipline.
- Membership with the Zambia Institute of Human Resource Management (ZIHRM) will be an added advantage.
Experience Requirements
- 1–3 years of experience in Human Resources, Administration, Recruitment, or Employee Relations.
- Experience working in a corporate, financial services, or professional environment preferred.
- Knowledge of Zambian labor laws and HR best practices.
Candidates interested in graduate HR jobs in Zambia, administrative jobs in Lusaka, and human resource officer jobs in Zambia are encouraged to apply.
Required Skills
The successful candidate should demonstrate proficiency in:
- Human Resource Management
- Recruitment and Selection
- Employee Relations
- HR Administration
- Talent Acquisition
- Payroll Support
- Training Coordination
- Performance Management
- Workforce Planning
- HR Compliance
- Employee Engagement
- Personnel Records Management
- HRIS Systems
- Organizational Development
- Administrative Support
- Communication Skills
- Microsoft Office
- Data Management
Salary and Benefits
Monthly Salary: ZMW 12,500 – ZMW 18,500
Additional benefits include:
- Medical insurance
- Pension contribution scheme
- Performance incentives
- Annual leave entitlement
- Staff banking benefits
- Professional development opportunities
- Employee wellness programs
- Life insurance coverage
Those exploring high-paying HR jobs in Zambia and corporate HR careers in Lusaka may find this package attractive.
Training and Career Development
The selected candidate will receive structured training in:
- Recruitment and onboarding procedures
- HR systems and documentation management
- Employment legislation and compliance
- Employee engagement strategies
- Performance management processes
- Banking industry HR practices
- Leadership and professional development
Job seekers looking for additional opportunities across East Africa may visit:
Work Environment
This role offers exposure to a dynamic banking environment where the HR Assistant will work closely with management, employees, and external stakeholders to support organizational growth and workforce excellence.
Applicants seeking jobs in Lusaka, HR vacancies in Zambia, and human resources careers in Zambia are encouraged to apply.
For regional employment opportunities and career resources, candidates may also explore:
Strong organizational skills, professionalism, attention to detail, and the ability to manage multiple priorities are essential for success in this position.
Professionals interested in office jobs in Zambia, recruitment jobs in Lusaka, and administrative assistant jobs in Zambia should consider this opportunity.
Additional international career resources can be found at:
Equal Opportunity Statement
Zanaco is committed to creating an inclusive workplace and providing equal employment opportunities to all qualified applicants regardless of background. Selection decisions are based solely on merit, qualifications, and business needs.
Individuals searching for HR Assistant jobs in Ndola, Human Resources jobs in Kitwe, banking careers in Zambia, and graduate jobs in Lusaka are welcome to apply.
Further employment opportunities may also be explored through:
Application Deadline: Open Until Filled