E-Commerce Logistics Specialist Job Vacancy in Kitwe, Zambia – Retail & E-Commerce

E-commerce Manager
Kitwe
July 21, 2026
Full Time
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Job Description

Position: E-Commerce Logistics Specialist

Company: Amazon Zambia

Location: Kitwe, Zambia

Experience: 3-5 years

Education: Bachelor’s Degree in Supply Chain Management or Logistics

Employment Type: Full-time

Industry: Retail & E-Commerce

Department: Operations & Fulfillment

Salary: 15,000 SSP – 25,000 SSP

Vacancies: 1

Company Overview

Amazon is a global leader in e-commerce and cloud computing, dedicated to providing the world’s most customer-centric experience. In Zambia, we are expanding our footprint to revolutionize how people shop and receive goods. We leverage cutting-edge technology to ensure that every package reaches its destination efficiently and reliably. As we grow, we are looking for talented individuals to join our mission of delivering excellence across the region. This is a premier opportunity for those seeking career opportunities in Zambia within a high-growth, tech-driven environment.

Our operations in Kitwe are central to our regional distribution strategy. We pride ourselves on innovation, speed, and reliability. By joining our team, you become part of a global network that is redefining the boundaries of retail and logistics. We offer a dynamic workplace where technology meets physical fulfillment, ensuring that every customer interaction is seamless. For more information on our global mission, visit https://zambiajobssearch.com.

Job Overview

The E-Commerce Logistics Specialist will play a critical role in managing the complex flow of goods from our fulfillment centers to the end consumer. This role requires a deep understanding of last-mile delivery, inventory management, and carrier coordination. You will be responsible for optimizing routes, reducing delivery times, and ensuring that our high standards for customer satisfaction are met consistently. This is a high-impact role that directly influences our ability to scale operations in the Zambian market.

As a specialist, you will work closely with warehouse managers, delivery partners, and customer service teams to identify bottlenecks and implement efficient solutions. We are looking for a data-driven professional who can navigate the complexities of local infrastructure while maintaining international standards of excellence. This job vacancy in Zambia is perfect for a logistics professional who thrives in fast-paced, technology-integrated environments.

Key Responsibilities

  • Coordinate with third-party logistics providers to ensure timely delivery of customer orders.
  • Monitor real-time delivery metrics to identify and resolve potential delays in the supply chain.
  • Optimize last-mile delivery routes to reduce costs and improve efficiency.
  • Manage inventory levels within the Kitwe fulfillment hub to prevent stockouts or overstocking.
  • Collaborate with the technology team to implement new tracking and routing software.
  • Analyze logistics data to provide actionable insights for operational improvements.

Required Skills

  • Advanced proficiency in logistics management software and ERP systems.
  • Strong analytical skills with the ability to interpret complex data sets.
  • Excellent problem-solving abilities in high-pressure situations.
  • Strong communication skills for coordinating with diverse stakeholders.
  • Deep understanding of Zambian transport regulations and local geography.

Education

A Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is mandatory. Professional certifications in Six Sigma or Lean Management are highly preferred.

Experience

Candidates must possess a minimum of 3 to 5 years of experience in logistics or supply chain management, preferably within the e-commerce or retail sector. Proven experience in managing last-mile delivery operations is essential.

Salary

The monthly salary for this position ranges from 15,000 SSP to 25,000 SSP, depending on experience and qualifications.

Benefits

  • Competitive monthly salary and performance-based bonuses.
  • Comprehensive health and wellness insurance package.
  • Paid time off and flexible working arrangements.
  • Opportunities for international relocation and growth.

Explore more career paths across the continent at https://botswanajobsearch.com/job-vacancy-in-botswana/.

Training

  • Comprehensive onboarding program covering Amazon’s global logistics standards.
  • Continuous professional development in supply chain technology.
  • Leadership training for future management roles.

Working Environment

The working environment is fast-paced, tech-centric, and highly collaborative. You will spend time both in a modern office setting and within our fulfillment centers to understand the full lifecycle of a shipment. We prioritize safety, efficiency, and continuous improvement in everything we do.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience. We are looking for individuals who demonstrate a passion for innovation and a commitment to customer service. Please ensure all documentation is submitted through our official portal. For more job listings, visit https://tunisiajobsearch.com/.

Equal Opportunity Statement

Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We are hiring in Zambia to build a team that reflects the diversity of the communities we serve.