Chief Quality Assurance Officer Job Vacancy in Mongu, Zambia – Pharmaceutical Manufacturing

Job Description

Position:Chief Quality Assurance Officer

Company:Johnson & Johnson Zambia

Location:Mongu, Zambia

Experience:10+ years in quality assurance within pharmaceutical manufacturing

Education:Bachelor’s degree in Pharmacy, Chemistry, or related field

Employment Type:Full-time

Industry:Pharmaceutical Manufacturing

Department:Quality Assurance

Salary:SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Johnson & Johnson Zambia operates as a subsidiary of the world‑renowned Johnson & Johnson family, delivering innovative health‑care solutions across the nation. With a commitment to improving the well‑being of communities, the company manufactures a broad portfolio of medicines, vaccines, and consumer health products. The Mongu facility serves as a strategic hub for the southern region, focusing on high‑quality production, rigorous compliance, and sustainable practices. As part of its growth strategy, Johnson & Johnson Zambia continuously invests in talent, technology, and partnerships to maintain its position as a leader in the pharmaceutical manufacturing sector. The organization values integrity, collaboration, and a culture of continuous improvement, offering employees a dynamic environment where professional development is encouraged.

For more information about the company’s mission and global impact, visit the main website.

https://zambiajobssearch.com

Job Overview

The Chief Quality Assurance Officer (CQAO) will lead the Quality Assurance (QA) function for the Mongu manufacturing plant, ensuring that all products meet the highest standards of safety, efficacy, and regulatory compliance. Reporting directly to the Regional Director of Operations, the CQAO will develop, implement, and oversee quality systems, drive continuous improvement initiatives, and serve as the primary liaison with regulatory authorities. This senior leadership role is critical to safeguarding product integrity, protecting public health, and supporting Johnson & Johnson Zambia’s reputation for excellence. The position offers a unique opportunity to shape quality strategy, mentor a multidisciplinary team, and influence the future of pharmaceutical manufacturing in Zambia.

Explore similar opportunities across the region.

https://malawijobsearch.com/job-vacancy-in-malawi/

Key Responsibilities

• Develop and maintain a comprehensive Quality Management System (QMS) aligned with WHO, FDA, and local Zambian regulatory requirements.
• Lead internal and external audits, ensuring corrective and preventive actions (CAPA) are effectively implemented.
• Oversee validation activities for equipment, processes, and analytical methods, guaranteeing consistent product quality.
• Collaborate with Production, R&D, and Supply Chain teams to embed quality by design principles throughout the product lifecycle.
• Manage a team of QA managers, auditors, and specialists, fostering a culture of accountability and continuous learning.
• Prepare and present quality performance metrics to senior leadership and external stakeholders.
• Act as the primary point of contact for regulatory inspections and maintain up‑to‑date licensing documentation.
• Drive root‑cause investigations for deviations, non‑conformances, and product complaints, ensuring timely resolution.
• Implement risk‑based approaches to prioritize quality initiatives and resource allocation.
• Champion sustainability and ethical practices within the QA function, aligning with corporate social responsibility goals.

Required Skills

• Deep knowledge of GMP, GLP, GCP, and ISO 9001 standards.
• Proven leadership experience in a pharmaceutical manufacturing environment.
• Strong analytical and problem‑solving abilities, with expertise in CAPA and risk management.
• Excellent communication skills for interfacing with regulators, senior management, and cross‑functional teams.
• Ability to lead large, diverse teams and drive cultural change.
• Proficiency with QMS software and data analytics tools.
• Strategic thinking with a focus on continuous improvement and innovation.

Education

A Bachelor’s degree in Pharmacy, Chemistry, Pharmaceutical Sciences, or a related discipline is required. A Master’s degree or professional certifications such as Certified Quality Auditor (CQA) or Certified Pharmaceutical GMP Professional (CPGP) are highly desirable.

Experience

Minimum of 10 years of progressive experience in quality assurance within pharmaceutical manufacturing, with at least 5 years in a senior leadership role overseeing a QMS and regulatory compliance.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, pension contributions, and other employee benefits.

Benefits

• Comprehensive medical and dental coverage for employee and dependents.
• Retirement savings plan with company matching.
• Annual performance bonus tied to quality and operational metrics.
• Professional development allowance for certifications and conferences.
• Employee assistance program and wellness initiatives.
• Paid parental leave and flexible working arrangements.

Training

• On‑boarding program covering Johnson & Johnson’s global quality standards.
• Continuous learning modules on regulatory updates, advanced analytics, and leadership.
• Mentorship opportunities with senior executives across the multinational network.
• Access to internal e‑learning platforms and external industry workshops.

Working Environment

The Mongu plant offers a state‑of‑the‑art manufacturing environment equipped with modern production lines, clean rooms, and advanced analytical laboratories. Employees benefit from a collaborative atmosphere that encourages innovation, safety, and respect for diversity. The company adheres to strict occupational health and safety protocols, ensuring a secure workplace for all staff.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

For additional details on the application timeline and interview preparation, please refer to the following resource.

https://zimbabwejobsearch.com/

Equal Opportunity Statement

Johnson & Johnson Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, religion, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.

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