Admissions Officer Job Vacancy in Lusaka, Zambia – Higher Education

Job Description

Position: Admissions Officer

Company: University of Zambia

Location: Lusaka, Zambia

Experience: 2-4 years of admissions or student services experience

Education: Bachelor’s degree in Education, Business Administration, or related field

Employment Type: Full-time

Industry: Higher Education

Department: Admissions & Student Services

Salary: SSP 30,000 – 45,000 per month

Vacancies:1

Company Overview

The University of Zambia (UNZA) is the premier public university in the country, renowned for academic excellence, research innovation, and community engagement. With a vibrant campus in Lusaka and multiple satellite campuses across the nation, UNZA offers a dynamic environment where students from diverse backgrounds pursue undergraduate, postgraduate, and professional degrees. As a leading institution in Higher Education, UNZA contributes significantly to the development of skilled professionals who drive Zambia’s economic growth and social progress. The university’s commitment to inclusivity, sustainability, and global partnerships makes it an attractive employer for individuals seeking meaningful career opportunities in Zambia Jobs and beyond.

Job Overview

The Admissions Officer will play a pivotal role in managing the end‑to‑end admissions process, ensuring a seamless experience for prospective students while upholding the university’s standards of academic integrity and diversity. This position involves coordinating application reviews, conducting outreach activities, and collaborating with academic departments to meet enrollment targets. The successful candidate will be instrumental in promoting UNZA’s programs, enhancing the university’s brand, and supporting the strategic goal of increasing access to quality higher education across Zambia.

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Key Responsibilities

• Review and evaluate undergraduate and postgraduate applications in accordance with university policies and accreditation requirements.
• Conduct informational sessions, campus tours, and virtual webinars to attract prospective students from across Zambia and the Southern African region.
• Maintain accurate records in the admissions management system, ensuring data integrity and confidentiality.
• Collaborate with faculty and department heads to align admission criteria with program capacity and labor market needs.
• Develop and implement outreach strategies targeting secondary schools, community organizations, and international partners.
• Provide timely and personalized communication with applicants regarding admission status, required documentation, and enrollment procedures.
• Analyze enrollment trends and produce regular reports to inform strategic planning and marketing initiatives.
• Support scholarship and financial aid processes by verifying eligibility and coordinating with the Financial Aid Office.
• Participate in national education fairs and represent UNZA at industry conferences to enhance visibility and attract high‑quality candidates.
• Ensure compliance with national education regulations, data protection laws, and internal quality assurance standards.

Required Skills

• Excellent interpersonal and communication skills, both written and verbal.
• Strong analytical abilities with proficiency in data management and reporting tools.
• Detail‑oriented approach with a commitment to accuracy and confidentiality.
• Ability to work independently and as part of a multidisciplinary team.
• Proficiency in Microsoft Office Suite and familiarity with admissions software (e.g., Slate, Ellucian).
• Customer‑service mindset with a focus on delivering a positive applicant experience.
• Adaptability to fast‑changing environments and willingness to embrace digital transformation in recruitment processes.

Education

A Bachelor’s degree in Education, Business Administration, Human Resources, or a related discipline is required. Candidates with additional certifications in higher education administration, counseling, or project management will be given preference.

Experience

Applicants should possess 2‑4 years of relevant experience in university admissions, student recruitment, or educational counseling. Experience in a multicultural setting or with international student populations is highly desirable.

Salary

The position offers a competitive salary range of SSP 30,000 to 45,000 per month, commensurate with experience and qualifications. UNZA also provides performance‑based incentives and opportunities for professional growth.

Benefits

• Comprehensive health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and parental leave.
• Professional development allowance for conferences, workshops, and certifications.
• Access to university facilities such as libraries, sports complexes, and cultural events.
• Employee assistance program supporting mental health and well‑being.

Training

• Orientation program covering UNZA policies, systems, and campus culture.
• Ongoing training in admissions best practices, data analytics, and digital marketing.
• Mentorship opportunities with senior academic administrators.
• Workshops on diversity, equity, and inclusion in higher education.

Working Environment

The role is based in the modern Admissions Office located on the Lusaka campus, featuring open‑plan workspaces, collaborative meeting rooms, and state‑of‑the‑art technology. Employees enjoy a supportive atmosphere that encourages innovation, continuous learning, and a healthy work‑life balance.

Application Process

Interested candidates should submit an online application through the university’s career portal, attaching a current CV and a cover letter outlining their suitability for the role. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment.

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Equal Opportunity Statement

The University of Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, disability, religion, or sexual orientation. UNZA encourages applications from qualified individuals who share our passion for education and community development.