International Freight Forwarding Supervisor Job Vacancy in Mazabuka, Zambia – Logistics & Supply Chain

Job Description

Position: International Freight Forwarding Supervisor

Company: Bolloré Logistics Zambia

Location: Mazabuka, Zambia

Experience: 5+ years in freight forwarding and customs clearance

Education: Bachelor’s degree in Logistics, Supply Chain Management or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Bolloré Logistics Zambia is a leading global logistics provider with a strong presence across Africa. Operating in more than 40 countries, Bolloré delivers integrated supply chain solutions that include freight forwarding, customs brokerage, warehousing, and distribution services. In Zambia, the company supports key sectors such as mining, agriculture, manufacturing, and retail, ensuring that goods move efficiently from ports to inland destinations. With a commitment to sustainability, technology-driven processes, and customer-centric service, Bolloré Logistics Zambia offers a dynamic environment for professionals seeking to advance their careers in the logistics industry. This role contributes directly to Zambia Jobs and enhances the company’s reputation as a top employer for Jobs in Zambia.

Job Overview

The International Freight Forwarding Supervisor will lead a team of forwarders responsible for managing the end‑to‑end movement of cargo across borders. Reporting to the Operations Manager, the supervisor ensures compliance with international trade regulations, optimizes routing, and maintains high service standards for clients. This position plays a pivotal role in supporting Career Opportunities in Zambia by delivering reliable logistics solutions that enable businesses to thrive. For more information about our company and culture, visit our website at https://zambiajobssearch.com/.

Key Responsibilities

• Oversee daily freight forwarding operations, ensuring timely and accurate shipment processing.
• Coordinate with customs authorities to secure clearances and resolve any regulatory issues.
• Develop and implement efficient routing strategies to minimize transit times and costs.
• Monitor carrier performance, negotiate rates, and manage service level agreements.
• Lead, coach, and evaluate a team of forwarders, fostering a culture of continuous improvement.
• Prepare and present operational reports, KPI dashboards, and cost analyses to senior management.
• Ensure compliance with international trade laws, Incoterms, and company policies.
• Collaborate with sales and customer service teams to address client inquiries and provide tailored logistics solutions.
• Manage documentation, including bills of lading, commercial invoices, and packing lists.
• Identify opportunities for process automation and technology integration to enhance efficiency.

Required Skills

• Strong knowledge of international freight forwarding, customs regulations, and Incoterms.
• Excellent leadership and team management abilities.
• Proficiency in logistics software (e.g., CargoWise, SAP TM) and Microsoft Office Suite.
• Analytical mindset with the ability to interpret data and drive cost‑saving initiatives.
• Effective communication and negotiation skills with carriers and clients.
• Problem‑solving orientation and ability to work under pressure.
• Attention to detail and strong organizational capabilities.

Education

A Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related discipline is required. Professional certifications such as FIATA, IATA, or a Certified International Freight Forwarder (CIF) designation are advantageous.

Experience

Applicants must have a minimum of five years of progressive experience in freight forwarding, with at least two years in a supervisory or team‑lead role. Experience handling complex customs procedures and cross‑border shipments is essential.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based bonuses and allowances may be included.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Retirement savings plan with employer contributions.
• Paid annual leave and statutory holidays.
• Professional development budget for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• On‑boarding program covering company policies, systems, and safety protocols.
• Continuous training in customs compliance, trade regulations, and logistics technology.
• Leadership development workshops to enhance supervisory skills.
• Access to e‑learning platforms for industry‑specific courses.

Working Environment

The role is based in Mazabuka, a vibrant town known for its agricultural activities and growing industrial base. The office environment is modern, equipped with collaborative workspaces, and supports a hybrid work model where feasible. Employees benefit from a supportive culture that values innovation, teamwork, and career growth, making it an attractive destination for those seeking Employment in Zambia.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview. Successful applicants will undergo a competency‑based interview and a practical assessment related to freight forwarding operations.

Equal Opportunity Statement

Bolloré Logistics Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued regardless of gender, race, religion, or background. Our hiring practices promote fairness and transparency, ensuring that every candidate has an equal chance to contribute to our success and to the broader goal of Hiring in Zambia.