Digital Payments Product Manager Job Vacancy in Ndola, Zambia – Financial Services

Job Description

Position: Digital Payments Product Manager

Company: Standard Chartered Bank Zambia

Location: Ndola, Zambia

Experience: 5+ years in product management, preferably in digital payments

Education: Bachelor’s degree in Business, Finance, Computer Science or related field

Employment Type: Full-time

Industry: Financial Services

Department: Product Management

Salary: SSP 350,000 – 500,000 per annum

Vacancies:1

Company Overview

Standard Chartered Bank Zambia is a leading international bank with a strong presence across Africa, committed to delivering innovative financial solutions that empower individuals and businesses. With a legacy spanning over 150 years, the bank combines global expertise with local insight to support economic growth in Zambia. As part of its digital transformation agenda, Standard Chartered is expanding its suite of digital payment services, creating new career pathways for professionals eager to shape the future of finance. This role offers a unique opportunity to join a forward‑thinking team that values creativity, collaboration, and a customer‑centric mindset, while contributing to the broader goal of financial inclusion across Zambia. The bank’s commitment to diversity, sustainability, and community development makes it an attractive employer for those seeking meaningful impact and long‑term career growth. Keywords such as Zambia Jobs, Jobs in Zambia, and Career Opportunities in Zambia reflect the bank’s dedication to attracting top talent.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of digital payment products, from ideation and design to launch and continuous improvement. Reporting to the Head of Digital Banking, you will work closely with cross‑functional teams—including technology, risk, compliance, marketing, and operations—to deliver seamless, secure, and user‑friendly payment solutions that meet the evolving needs of both retail and corporate customers. This role is pivotal in driving the bank’s digital agenda, enhancing customer experience, and increasing market share in the competitive financial services sector. For more information about Standard Chartered’s digital initiatives, visit https://zambiajobssearch.com/. The position is based in Ndola, a vibrant commercial hub, offering a dynamic work environment and access to a growing network of fintech partners.

Key Responsibilities

• Define product vision, strategy, and roadmap for digital payment solutions aligned with business objectives.
• Conduct market research, competitor analysis, and customer insights to identify opportunities and gaps.
• Collaborate with technology teams to design, develop, and test product features ensuring compliance with regulatory standards.
• Manage product lifecycle, including launch planning, go‑to‑market strategies, and post‑launch performance monitoring.
• Work with risk and compliance departments to embed security and fraud prevention measures.
• Develop pricing models, revenue forecasts, and business cases to support investment decisions.
• Engage with internal stakeholders and external partners to drive adoption and integration of payment platforms.
• Track key performance indicators (KPIs) and generate analytical reports to inform continuous improvement.

Required Skills

• Strong analytical and problem‑solving abilities with a data‑driven mindset.
• Excellent communication and stakeholder management skills.
• Proficiency in agile product development methodologies.
• Knowledge of digital payment ecosystems, APIs, and fintech trends.
• Ability to translate complex technical concepts into clear business value.
• Leadership qualities with experience managing cross‑functional teams.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Engineering, or a related discipline is required. Professional certifications such as Certified Scrum Product Owner (CSPO) or PMP are advantageous.

Experience

Minimum of five years of product management experience, preferably within digital payments, banking, or fintech environments. Demonstrated success in launching digital products and driving user adoption is essential.

Salary

The role offers a competitive salary range of SSP 350,000 to 500,000 per annum, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total remuneration package.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and parental leave.
• Professional development allowance for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering bank policies, compliance, and product suite.
• Continuous learning opportunities through internal academies and external courses.
• Mentorship from senior leaders in digital banking and fintech.

Working Environment

The Ndola office provides a modern, collaborative workspace equipped with state‑of‑the‑art technology and flexible working arrangements. Employees benefit from a culture that encourages innovation, knowledge sharing, and work‑life balance. Regular team‑building activities and community outreach programs foster a sense of belonging and purpose.

Application Process

Interested candidates should submit an online application through the Standard Chartered careers portal, attaching an up‑to‑date CV and a cover letter outlining relevant experience and motivation. Shortlisted applicants will be invited to a virtual interview followed by an assessment centre in Ndola. The recruitment process is designed to be transparent, fair, and efficient.

Equal Opportunity Statement

Standard Chartered Bank Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.