Job Description

Cabin Crew – Proflight Zambia

Company: Proflight Zambia
Location: Lusaka, Zambia
Job Type: Full-Time
Industry: Aviation / Airline Operations
Department: Cabin Services & Passenger Experience
Salary: ZMW 8,500 – ZMW 16,500 per month (depending on qualifications, certifications, and experience)
Application Mode: Online Application

About the Company

Proflight Zambia is one of Zambia’s leading scheduled airlines, operating domestic and regional passenger services from its headquarters in Lusaka. The airline is recognized for its commitment to aviation safety, customer service excellence, and operational reliability across Southern Africa. Cabin crew members play a critical role in ensuring passenger safety, comfort, and service quality on every flight.

Professionals searching for jobs in Zambia and aviation careers can explore additional opportunities through cabin crew jobs in Zambia

Position Summary

Proflight Zambia is seeking energetic, customer-focused, and safety-conscious Cabin Crew professionals to join its expanding airline operations team. Successful candidates will be responsible for maintaining the highest standards of onboard safety, passenger assistance, emergency preparedness, and hospitality services.

This role is ideal for candidates seeking Cabin Crew jobs in Zambia, aviation jobs in Lusaka, and long-term careers within the airline industry.

Key Responsibilities

• Conduct pre-flight safety inspections and cabin readiness checks.
• Deliver professional safety demonstrations before departure.
• Ensure compliance with airline safety and security regulations.
• Provide exceptional inflight customer service and passenger support.
• Assist passengers with boarding, seating, and baggage storage.
• Respond effectively to onboard medical situations and emergencies.
• Maintain accurate flight documentation and incident reports.
• Serve meals, beverages, and special passenger requests.
• Support passengers with reduced mobility and special travel needs.
• Collaborate closely with pilots, ground staff, and airport operations teams.
• Monitor cabin cleanliness and presentation standards throughout flights.
• Participate in recurrent safety and emergency response training.

Required Qualifications

• Grade 12 School Certificate or equivalent secondary education.
• Diploma in Hospitality, Tourism, Aviation Management, or related field is advantageous.
• Cabin Crew certification from an approved aviation training institution preferred.
• Valid medical fitness certificate.
• Fluent English communication skills (additional local languages are advantageous).
• Strong interpersonal and customer service abilities.
• Ability to work flexible schedules, weekends, holidays, and overnight rotations.
• Professional appearance and grooming standards.

Candidates looking for airline jobs in Zambia and customer service jobs in Lusaka are encouraged to apply.

Experience Requirements

• Entry-level candidates may apply.
• Previous experience in aviation, hospitality, tourism, customer service, hotels, or travel operations is advantageous.
• Experience handling VIP guests and international travelers will be considered a strong asset.

Skills & Competencies

• Cabin Crew Jobs in Zambia
• Excellent passenger relations
• Strong emergency response capabilities
• Aviation Jobs in Lusaka
• Safety compliance awareness
• Team collaboration skills
• Conflict resolution techniques
• Professional communication
• First aid knowledge
• Customer experience management
• Attention to detail
• Time management
• Multitasking abilities

Training & Development

Selected candidates will receive comprehensive airline training covering:

• Aircraft familiarization
• Emergency evacuation procedures
• Aviation security protocols
• Dangerous goods awareness
• First aid and CPR certification
• Passenger handling techniques
• Safety management systems
• Customer service excellence programs

Continuous professional development remains a core component of Proflight Zambia’s operational philosophy.

For additional career resources and employment opportunities across Africa, candidates may visit cabin crew jobs in Tanzania

Benefits

• Competitive salary package
• Flight travel privileges
• Medical insurance coverage
• Professional development opportunities
• Performance-based incentives
• Uniform allowance
• Career progression pathways
• Paid annual leave
• Employee wellness programs

Work Environment

The successful candidate will operate from Lusaka while serving domestic and regional routes. The position requires flexibility, adaptability, and commitment to maintaining exceptional passenger experiences. Proflight Zambia emphasizes safety, reliability, and service excellence across its network.

Professionals interested in jobs in Lusaka, airport jobs in Zambia, flight attendant jobs in Zambia, travel industry jobs in Zambia, aviation careers in Lusaka, customer service jobs in Zambia, hospitality jobs in Lusaka, airline recruitment Zambia, crew member jobs in Zambia, and tourism jobs in Zambia will find this opportunity highly rewarding.

Regional job seekers may also explore opportunities through cabin crew jobs in Senegal

Application Process

Interested applicants should submit:

• Updated CV/Resume
• Cover Letter
• Educational Certificates
• Professional Certifications
• Valid Identification
• Medical Fitness Documentation (if available)

Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for interviews, assessments, and cabin crew aptitude evaluations.

For broader Southern African career opportunities, visit cabin crew jobs in Lesotho

Equal Opportunity Employer

Proflight Zambia is committed to equal employment opportunities and welcomes applications from qualified candidates regardless of gender, ethnicity, or background. The airline values diversity and promotes an inclusive workplace culture focused on professionalism, safety, and customer excellence.