Data Analyst Job Vacancy in Lusaka, Zambia – Telecommunications

Data Analyst
Lusaka
July 7, 2026
ZK15000 - ZK25000 / month
Full Time
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Job Description

Position:Data Analyst

Company:MTN Zambia

Location:Lusaka, Zambia

Experience:2-4 years

Education:Bachelor’s degree in Statistics, Computer Science, Economics or related field

Employment Type:Full-time

Industry:Telecommunications

Department:Data & Analytics

Salary:ZMW 15,000 – ZMW 25,000 per month

Vacancies:1

Company Overview

MTN Zambia is a leading telecommunications provider with a strong footprint across the Southern African region. As part of the global MTN Group, the company delivers mobile voice, data, and digital services to millions of customers in Zambia. Known for its innovative culture and commitment to community development, MTN Zambia consistently ranks among the top employers in the country. The organization offers a dynamic environment where talent thrives, making it a prime destination for professionals seeking Zambia Jobs and long‑term career growth.

Job Overview

The Data Analyst will join the Data & Analytics department to transform raw data into actionable insights that drive business decisions. This role supports various functions, including network optimization, customer experience, and product development. By leveraging advanced analytical tools and techniques, the analyst will help MTN Zambia maintain its competitive edge in the fast‑moving telecommunications sector. The position is central to the company’s strategy of data‑driven decision‑making, offering a unique platform for those interested in Jobs in Zambia and Career Opportunities in Zambia.

Key Responsibilities

  • Collect, clean, and validate large datasets from multiple sources.
  • Perform exploratory data analysis to identify trends and patterns.
  • Develop and maintain dashboards and visual reports for senior management.
  • Collaborate with cross‑functional teams to define analytical requirements.
  • Provide data‑driven recommendations to improve network performance and customer satisfaction.
  • Monitor key performance indicators and generate regular performance reports.
  • Assist in predictive modeling projects to forecast market demand.
  • Ensure data governance and compliance with internal policies.

Required Skills

  • Proficiency in SQL, Python or R for data manipulation.
  • Experience with data visualization tools such as Tableau or Power BI.
  • Strong analytical thinking and problem‑solving abilities.
  • Excellent communication skills to convey complex findings to non‑technical stakeholders.
  • Attention to detail and ability to work with large, messy datasets.
  • Knowledge of telecommunications industry metrics is a plus.

Education

A Bachelor’s degree in Statistics, Computer Science, Economics, Mathematics, or a related discipline is required. Advanced certifications in data analytics or a Master’s degree will be considered an advantage and reflect the company’s commitment to Hiring in Zambia.

Experience

The ideal candidate will have 2‑4 years of professional experience in data analysis, preferably within the telecommunications or technology sector. Demonstrated experience in handling big data environments and delivering actionable insights is essential for this Job Vacancy in Zambia.

Salary

The compensation package ranges from ZMW 15,000 to ZMW 25,000 per month, commensurate with experience and qualifications. This competitive salary reflects MTN Zambia’s dedication to attracting top talent for Employment in Zambia.

Benefits

  • Health insurance covering medical, dental, and vision.
  • Retirement savings plan with company matching.
  • Performance‑based bonuses.
  • Paid annual leave and public holidays.
  • Employee assistance program and wellness initiatives.
  • Opportunities for international exposure within the MTN Group.

Training

  • On‑boarding program with mentorship from senior analysts.
  • Access to online learning platforms for continuous skill development.
  • Regular workshops on emerging analytics technologies.
  • Support for professional certifications such as Certified Analytics Professional (CAP).

Working Environment

MTN Zambia offers a collaborative, inclusive workplace where innovation is encouraged. Employees benefit from modern office facilities, flexible working arrangements, and a culture that values diversity and work‑life balance. The company’s commitment to equal opportunity ensures a supportive environment for all staff.

Application Process

Interested candidates should submit their application through the online portal on the company’s career page. Please include a tailored resume and a cover letter highlighting relevant experience. For more information about the role, visit our main website: https://zambiajobssearch.com. Additional resources on regional job markets can be found at https://www.moroccojobsearch.com/. Applications will be reviewed on a rolling basis until the position is filled.

Equal Opportunity Statement

MTN Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, disability, or any other protected characteristic. Our hiring practices reflect our dedication to fairness and the promotion of Employment in Zambia for all qualified candidates.

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