Head of Housekeeping Job at Lolebezi Safari Camp – Zambia

Company: Lolebezi Safari Camp
Location: Lower Zambezi, Solwezi, Zambia
Job Type: Full-Time
Department: Housekeeping
Reports To: Assistant Camp Manager
Category: Hospitality & Tourism / Graduate Jobs in Zambia
Salary: Not Disclosed
Application Deadline: 27th December 2026

Lolebezi Safari Camp is currently recruiting for an experienced and detail-oriented Head of Housekeeping to oversee housekeeping operations at its luxury safari lodge in the Lower Zambezi region. This opportunity is ideal for hospitality professionals seeking housekeeping manager jobs in Zambia, hotel management careers, lodge operations vacancies, or hospitality supervisor jobs in a premium safari environment.

The successful candidate will ensure guest villas, public areas, and staff accommodation maintain the highest standards of cleanliness, hygiene, and presentation while delivering an exceptional safari guest experience.

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About Lolebezi Safari Camp

Lolebezi Safari Camp is a renowned luxury safari destination located in the breathtaking Lower Zambezi region of Zambia, offering world-class hospitality experiences in one of Africa’s premier wildlife destinations. The lodge is committed to delivering personalized guest experiences through exceptional service, luxury accommodation, and professional hospitality management.

Joining the Lolebezi team provides valuable experience in luxury lodge operations, guest services management, and hospitality leadership within a world-class safari setting.

Job Purpose

The Head of Housekeeping will be responsible for planning, managing, and supervising all housekeeping functions across the lodge. The role focuses on maintaining exceptional standards of cleanliness, guest comfort, hygiene, and presentation in guest villas, front-of-house areas, and staff spaces while ensuring efficient stock management and operational excellence.

This role is ideal for candidates interested in housekeeping supervisor jobs, hotel operations management, hospitality careers, guest experience management, and luxury lodge administration.

Key Duties and Responsibilities

Housekeeping Operations Management

• Supervise and coordinate all housekeeping operations across the lodge.
• Stay updated on daily guest arrivals, departures, and villa occupancy movements.
• Ensure villas are cleaned according to lodge standards, policies, and operational checklists.
• Maintain cleanliness and presentation of guest areas, villas, and front-of-house spaces.

Team Leadership & Staff Supervision

• Prepare and manage weekly duty rosters for the housekeeping department.
• Train, mentor, and supervise junior housekeepers to maintain high service standards.
• Ensure housekeeping staff maintain excellent hygiene, neat grooming, and professional appearance.
• Promote teamwork and consistent service delivery among housekeeping personnel.

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Laundry & Inventory Management

• Ensure guests’ laundry services are completed and returned according to lodge service timelines.
• Manage daily issuance of housekeeping and laundry stock supplies.
• Conduct weekly inventory and stock-taking activities.
• Report damages, missing items, and breakages promptly.

Maintenance & Guest Service Standards

• Ensure housekeeping whiteboards are regularly updated with guest movement information.
• Report maintenance issues immediately to the maintenance department and follow up on repairs.
• Follow Standard Operating Procedures (SOPs) for cleaning products, deck treatments, polishing materials, and housekeeping equipment.
• Maintain professional conduct and guest privacy when servicing villas.

Education & Qualifications

Applicants must possess:

• Full Grade 12 Certificate
• Diploma in Hospitality Management or a related field
• Additional hospitality or customer service certifications will be an added advantage

Experience Requirements

To qualify for this role, candidates should have:

• At least 6 years of relevant housekeeping or hospitality experience
• Proven experience in hotel housekeeping supervision, luxury lodge operations, or hospitality management
• Experience training and supervising housekeeping teams
• Strong understanding of guest service standards and housekeeping operations

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Skills & Competencies

The ideal candidate should demonstrate:

• Strong organizational and leadership skills
• Excellent team management and staff supervision abilities
• Exceptional attention to detail
• Ability to deliver high-quality personalized guest service
• Good communication and interpersonal skills
• Time management and multitasking capabilities
• Physical stamina to meet operational demands
• Strong follow-through and problem-solving skills

Training & Career Development

Working with Lolebezi Safari Camp provides opportunities to gain experience in:

• Luxury safari lodge operations
• Hospitality leadership and team management
• Guest satisfaction and personalized service delivery
• Housekeeping quality control systems
• Inventory management and operational planning
• Hospitality training and staff development

Employees benefit from exposure to a premium tourism environment that supports professional growth in hospitality management, hotel operations, and guest relations careers.

Salary & Benefits

• Salary: Not disclosed
• Employment Type: Full-Time
• Opportunity to work in a luxury safari lodge environment
• Hands-on hospitality leadership experience
• Career advancement opportunities in tourism and hospitality
• Professional and multicultural work environment

Why Join Lolebezi Safari Camp?

Lolebezi Safari Camp offers an exciting opportunity to work in one of Zambia’s leading safari destinations while developing valuable experience in luxury hospitality, housekeeping management, and guest service excellence. The role is ideal for ambitious professionals passionate about tourism, hospitality, and maintaining exceptional service standards.

How to Apply

Eligible and qualified candidates should submit the following documents as one combined document:

• Cover Letter
• Updated CV
• Relevant Academic & Professional Qualifications

Application Deadline: 27th December 2026

Only shortlisted candidates will be contacted for interviews and further recruitment processes.