Retail Category Analyst Job Vacancy in Mongu, Zambia – Retail

Job Description

Position: Retail Category Analyst

Company: Shoprite Zambia

Location: Mongu, Zambia

Experience: 3-5 years

Education: Bachelor’s degree in Business Administration, Marketing, or related field

Employment Type: Full-time

Industry: Retail

Department: Merchandising

Salary: SSP 120,000 – 180,000 per month

Vacancies:1

Company Overview

Shoprite Zambia is a leading retail chain operating across Southern Africa, renowned for delivering quality groceries, fresh produce, and household essentials to millions of customers. With a strong commitment to community development, sustainability, and affordable pricing, Shoprite has established a robust presence in Zambia, serving both urban and rural markets. The Mongu store is a strategic hub for the Western Province, offering a diverse product range that meets the needs of local families and businesses. As part of its growth strategy, Shoprite Zambia continuously invests in talent, technology, and innovative merchandising practices to stay ahead in a competitive retail landscape. This creates a dynamic environment for professionals seeking career advancement and the chance to contribute to a respected brand that values customer satisfaction and employee empowerment. The role aligns with the broader mission of creating jobs, supporting local suppliers, and fostering economic development throughout Zambia.

Job Overview

The Retail Category Analyst will play a pivotal role in shaping product assortment, pricing strategies, and promotional activities for the Mongu store and surrounding outlets. Reporting to the Category Manager, you will analyze sales data, market trends, and consumer behavior to recommend optimal product mixes that drive revenue and margin growth. This position collaborates closely with buying, marketing, and store operations teams to ensure seamless execution of category plans. As a key member of the merchandising department, you will contribute to the overall success of Shoprite Zambia’s retail operations while supporting the company’s commitment to delivering value to customers. For more information about Shoprite Zambia and its career opportunities, visit Zambia Jobs and explore the latest openings.

Key Responsibilities

• Analyze weekly and monthly sales performance to identify growth opportunities and underperforming SKUs.
• Develop and maintain category plans that align with corporate objectives and local market demand.
• Collaborate with suppliers to negotiate pricing, terms, and promotional support.
• Monitor competitor activities and market trends to adjust assortment and pricing strategies.
• Prepare detailed reports and presentations for senior management highlighting key insights and recommendations.
• Work with store teams to ensure effective planogram implementation and inventory accuracy.
• Support the execution of seasonal campaigns, markdowns, and special events to maximize sales impact.

Required Skills

• Strong analytical abilities with proficiency in Excel, Power BI, or similar data visualization tools.
• Excellent communication and presentation skills for cross‑functional collaboration.
• Detail‑oriented mindset with a focus on accuracy and data integrity.
• Ability to interpret consumer insights and translate them into actionable merchandising strategies.
• Negotiation skills and experience working with suppliers and vendors.
• Project management capabilities to handle multiple initiatives simultaneously.

Education

A bachelor’s degree in Business Administration, Marketing, Economics, or a related discipline is required. Candidates with additional certifications in data analytics or retail management are highly regarded.

Experience

Applicants should possess 3 to 5 years of experience in retail analytics, category management, or a similar role within a fast‑moving consumer goods environment. Experience in the Zambian retail market or Southern Africa is advantageous.

Salary

The compensation package ranges from SSP 120,000 to SSP 180,000 per month, commensurate with experience and qualifications. Performance‑based bonuses may be awarded annually.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Employee discount on all Shoprite stores nationwide.
• Paid annual leave and statutory holidays.
• Transportation allowance for commuting to the Mongu store.
• Opportunities for career progression within the regional retail network.

Training

• On‑boarding program covering Shoprite’s systems, policies, and retail standards.
• Advanced analytics workshops using Power BI and SQL.
• Category management certification courses offered in partnership with industry institutes.
• Leadership development tracks for high‑potential employees.
• Regular mentorship sessions with senior merchandising leaders.

Working Environment

Shoprite Zambia provides a collaborative, inclusive, and safety‑focused workplace. The Mongu store operates in a modern facility equipped with state‑of‑the‑art inventory and point‑of‑sale systems. Employees enjoy a supportive culture that encourages innovation, continuous learning, and community involvement. The role offers a balance of office‑based analysis and on‑site interaction with store teams, fostering a comprehensive understanding of retail operations.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the Shoprite careers page. Applications will be reviewed by the Talent Acquisition team, and shortlisted applicants will be invited for a virtual interview followed by an on‑site assessment at the Mongu location. The recruitment process aims to be transparent, timely, and respectful of all applicants.

Equal Opportunity Statement

Shoprite Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.