Quality Assurance Manager Job Vacancy in Kalabo, Zambia – Tobacco Manufacturing

Job Description

Position: Quality Assurance Manager

Company: British American Tobacco Zambia

Location: Kalabo, Zambia

Experience: 5+ years in quality assurance within manufacturing

Education: Bachelor’s degree in Food Science, Chemistry, or related field

Employment Type: Full-time

Industry: Tobacco Manufacturing

Department: Quality Assurance

Salary: SSP 150,000 – SSP 250,000 per month

Vacancies:1

Company Overview

British American Tobacco Zambia (BAT Zambia) is a leading multinational tobacco company with a strong presence across the African continent. Operating under the global BAT umbrella, the Zambian subsidiary is committed to delivering high‑quality products while adhering to the highest standards of corporate responsibility, sustainability, and community engagement. With state‑of‑the‑art manufacturing facilities, a robust supply chain, and a focus on innovation, BAT Zambia plays a pivotal role in the local economy, creating jobs and supporting local suppliers. The company’s dedication to excellence makes it an attractive employer for professionals seeking rewarding career opportunities in Zambia. As part of its growth strategy, BAT Zambia continuously invests in talent development, ensuring that its workforce is equipped to meet evolving market demands and regulatory requirements. This commitment positions the organization as a top choice for ambitious individuals looking for long‑term career growth in the tobacco manufacturing sector.

Job Overview

The Quality Assurance Manager will lead the QA function at BAT Zambia’s Kalabo manufacturing plant, ensuring that all products meet stringent internal standards and external regulatory requirements. Reporting to the Regional Director of Operations, the role involves overseeing quality systems, managing audits, and driving continuous improvement initiatives. The successful candidate will collaborate closely with production, R&D, and supply chain teams to embed a culture of quality throughout the organization. This position offers a unique opportunity to influence product integrity, enhance consumer safety, and contribute to the company’s reputation for excellence. For more information about our career opportunities, visit our main website at https://zambiajobssearch.com/. This role is a prime example of the vibrant Zambia Jobs market and reflects the growing demand for skilled professionals in the region.

Key Responsibilities

• Develop, implement, and maintain comprehensive quality management systems aligned with ISO 9001 and GMP standards.
• Lead internal and external audits, ensuring timely resolution of non‑conformities and corrective actions.
• Monitor product quality metrics, analyze trends, and drive root‑cause investigations to prevent recurrence.
• Collaborate with production teams to establish robust standard operating procedures (SOPs) and work instructions.
• Ensure compliance with Zambian regulatory bodies, including the Zambia Medicines Regulatory Authority (ZAMRA) and the Ministry of Health.
• Mentor and train QA staff, fostering a proactive quality culture across all shifts.
• Manage supplier qualification and performance monitoring to guarantee raw material quality.
• Prepare detailed quality reports for senior management and external stakeholders.

Required Skills

• In‑depth knowledge of ISO 9001, GMP, and HACCP principles.
• Strong analytical and problem‑solving abilities with a data‑driven mindset.
• Excellent communication skills for cross‑functional collaboration and stakeholder engagement.
• Proficiency in quality management software and statistical analysis tools.
• Leadership experience with the ability to motivate and develop teams.
• Attention to detail and a commitment to maintaining the highest standards of product safety.

Education

A Bachelor’s degree in Food Science, Chemistry, Microbiology, or a related discipline is required. Professional certifications such as Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants must have a minimum of five years of progressive experience in quality assurance within a manufacturing environment, preferably in the tobacco, food, or beverage sectors. Experience managing audits, leading cross‑functional projects, and implementing continuous improvement initiatives is essential.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based incentives, health insurance, and retirement benefits, reflecting BAT Zambia’s commitment to competitive Employment in Zambia.

Benefits

• Comprehensive health and medical coverage for employee and dependents.
• Retirement savings plan with employer contributions.
• Performance‑linked bonuses and annual salary reviews.
• Paid annual leave and statutory holidays.
• Employee assistance program and wellness initiatives.

Training

• Ongoing professional development through internal and external training programs.
• Access to industry conferences, workshops, and certification courses.
• Leadership development pathways for high‑potential employees.

Working Environment

The role is based at BAT Zambia’s modern manufacturing facility in Kalabo, featuring a safe, collaborative, and technologically advanced workplace. Employees benefit from a supportive culture that values diversity, innovation, and continuous learning, making it an ideal setting for professionals seeking Career Opportunities in Zambia.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. BAT Zambia is an equal‑opportunity employer and encourages applications from all qualified individuals.

Equal Opportunity Statement

British American Tobacco Zambia is committed to creating a diverse and inclusive workplace. We welcome applicants of all genders, ages, ethnicities, disabilities, and backgrounds. Our hiring practices are based solely on merit, qualifications, and business needs, ensuring fair and unbiased Employment in Zambia for all.