Insurance Underwriting Manager Job Vacancy in Petauke, Zambia – Insurance

Job Description

Position: Insurance Underwriting Manager

Company: Old Mutual Zambia

Location: Petauke, Zambia

Experience: 5-7 years in insurance underwriting

Education: Bachelor’s degree in Finance, Business Administration or related field

Employment Type: Full-time

Industry: Insurance

Department: Underwriting

Salary: SSP 30,000 – SSP 45,000 per month

Vacancies:1

Company Overview

Old Mutual Zambia is a leading financial services provider with a legacy of over a century in delivering comprehensive insurance solutions across the African continent. Operating under the globally recognised Old Mutual brand, the company offers life, health, motor, and property insurance products tailored to the unique needs of Zambian individuals and businesses. With a strong commitment to customer centricity, innovation, and community development, Old Mutual Zambia has built a reputation for financial stability, ethical practices, and a supportive workplace culture. The firm actively contributes to the growth of the local economy and is a prominent player in the Zambia Jobs market, consistently recognised for its role in creating sustainable career opportunities.

Job Overview

The Insurance Underwriting Manager will lead the underwriting team in Petauke, ensuring the development, assessment, and pricing of insurance policies that align with the company’s risk appetite and profitability targets. This role involves strategic decision‑making, mentorship of junior underwriters, and close collaboration with sales, actuarial, and claims departments to deliver high‑quality insurance solutions. The manager will also drive process improvements, support product development, and uphold regulatory compliance. For more information, visit Zambia Jobs Search. This position is a prime example of Career Opportunities in Zambia and contributes to the broader Hiring in Zambia landscape.

Key Responsibilities

• Lead and supervise a team of underwriters, providing coaching, performance feedback, and professional development.
• Evaluate complex insurance applications, assess risk exposures, and determine appropriate pricing and terms.
• Develop underwriting guidelines and ensure adherence to regulatory standards and internal policies.
• Collaborate with product development teams to design innovative insurance products that meet market demand.
• Analyse portfolio performance, identify trends, and implement corrective actions to improve loss ratios.
• Maintain strong relationships with brokers, agents, and corporate clients to support business growth.
• Prepare detailed underwriting reports for senior management and regulatory bodies.
• Drive continuous improvement initiatives, leveraging data analytics to enhance underwriting efficiency.

Required Skills

• Strong analytical and quantitative abilities with a keen eye for detail.
• Excellent communication and negotiation skills to interact with internal and external stakeholders.
• Proficiency in underwriting software and Microsoft Office Suite.
• Leadership experience with the ability to motivate and develop a high‑performing team.
• In‑depth knowledge of Zambian insurance regulations and market dynamics.
• Strategic thinking and problem‑solving capabilities.

Education

A Bachelor’s degree in Finance, Business Administration, Economics, or a related discipline is required. Professional certifications such as Chartered Insurance Institute (CII) qualifications or equivalent are highly desirable and demonstrate a commitment to the insurance profession.

Experience

Applicants must possess a minimum of five to seven years of progressive underwriting experience, with at least two years in a supervisory or managerial capacity. Experience in both life and general insurance lines is advantageous, as is a proven track record of achieving underwriting profitability targets.

Salary

The compensation package ranges from SSP 30,000 to SSP 45,000 per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive medical and dental coverage for employee and dependents.
• Retirement savings scheme with employer contributions.
• Annual performance bonus linked to underwriting results.
• Paid parental and annual leave in line with Zambian labour law.
• Employee assistance program and wellness initiatives.

Training

• Access to Old Mutual’s global learning platform for continuous professional development.
• On‑the‑job training in advanced underwriting techniques and risk modelling.
• Support for obtaining professional certifications such as CII or ACII.
• Leadership development workshops and mentorship programs.

Working Environment

The role is based in a modern office in Petauke, offering a collaborative and inclusive atmosphere. Employees benefit from flexible working arrangements, a supportive team culture, and state‑of‑the‑art technology that facilitates efficient underwriting processes. Old Mutual Zambia promotes a work‑life balance and encourages community involvement through corporate social responsibility initiatives.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their suitability for the role through the online application portal on the Old Mutual Zambia careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview followed by a technical assessment.

Equal Opportunity Statement

Old Mutual Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices reflect our dedication to fairness and the promotion of Employment in Zambia for all qualified individuals.