Director of Revenue Management Job Vacancy in Chipata, Zambia – Hospitality & Tourism

Job Description

Position: Director of Revenue Management

Company: Hilton Hotels & Resorts

Location: Chipata, Zambia

Experience: 5+ years in revenue management within hospitality

Education: Bachelor’s degree in Hospitality Management, Business Administration, or related field

Employment Type: Full-time

Industry: Hospitality & Tourism

Department: Revenue Management

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Hilton Hotels & Resorts is a world‑leading hospitality brand with a legacy of delivering exceptional guest experiences across more than 100 countries. In Zambia, Hilton operates premium properties that combine local culture with global standards of service, creating memorable stays for both business and leisure travelers. The Chipata location serves as a gateway to the Eastern Province, supporting tourism, trade, and regional conferences. As part of Hilton’s commitment to sustainable growth, the company invests in community development, environmental stewardship, and career advancement for its staff, making it a top employer for those seeking dynamic career opportunities in Zambia Jobs.

Job Overview

The Director of Revenue Management will lead the strategic planning and execution of pricing, inventory, and distribution initiatives to maximize profitability across all hotel segments. Reporting directly to the General Manager, you will collaborate with sales, marketing, and operations teams to align revenue strategies with market demand and brand standards. This role is pivotal in driving financial performance, enhancing market share, and supporting Hilton’s reputation for excellence. For more information about Hilton’s career platform, visit Zambia Jobs portal. The position offers a unique chance to influence revenue outcomes while contributing to the broader goals of Employment in Zambia and Career Opportunities in Zambia.

Key Responsibilities

• Develop and implement comprehensive revenue management strategies that align with Hilton’s brand guidelines and local market dynamics.
• Analyze historical data, market trends, and competitor performance to forecast demand and set optimal pricing structures.
• Manage room inventory across all distribution channels, including direct bookings, OTAs, and corporate accounts.
• Collaborate with the Sales and Marketing teams to design promotional packages and dynamic pricing models.
• Monitor key performance indicators such as RevPAR, ADR, and occupancy, providing regular reports to senior leadership.
• Lead a team of revenue analysts, providing coaching, performance feedback, and professional development.
• Utilize advanced revenue management systems and data analytics tools to drive data‑driven decision making.
• Ensure compliance with Hilton’s revenue policies, brand standards, and local regulatory requirements.

Required Skills

• Strong analytical mindset with proficiency in revenue management software (e.g., OPERA, IDeaS).
• Excellent communication and negotiation skills for cross‑functional collaboration.
• Ability to interpret complex data sets and translate insights into actionable strategies.
• Leadership experience with a track record of managing high‑performing teams.
• Deep understanding of the hospitality market in Zambia and the broader Southern African region.
• Strategic thinking combined with a results‑oriented approach.

Education

A Bachelor’s degree in Hospitality Management, Business Administration, Economics, or a related discipline is required. Advanced certifications such as Certified Revenue Management Executive (CRME) or a Master’s degree are highly desirable and demonstrate a commitment to professional growth.

Experience

Applicants must have a minimum of five years of progressive experience in revenue management within the hotel industry, preferably with exposure to international brand standards. Experience in a leadership role, overseeing revenue teams and driving profit improvement initiatives, is essential.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based incentives, health benefits, and retirement contributions, reflecting Hilton’s competitive approach to attracting top talent for Job Vacancy in Zambia.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer matching.
• Generous paid time off and holiday schedule.
• Employee discount on hotel stays worldwide.
• Professional development allowance for certifications and training.
• Transportation allowance for commuting to the Chipata property.

Training

• On‑boarding program that introduces Hilton’s brand standards, systems, and culture.
• Continuous learning opportunities through Hilton University and industry conferences.
• Leadership development workshops focused on strategic planning and team management.
• Mentorship pairing with senior executives to accelerate career growth.

Working Environment

Hilton’s Chipata hotel offers a vibrant, multicultural workplace where collaboration and innovation are encouraged. Employees work in a modern facility equipped with state‑of‑the‑art technology, supportive management, and a strong emphasis on work‑life balance. The environment fosters creativity, allowing staff to contribute ideas that shape the guest experience and drive business success.

Application Process

Interested candidates should submit their application through the online portal on the Hilton Careers website. Ensure your resume highlights relevant revenue management achievements and includes a cover letter detailing your vision for revenue growth at the Chipata property. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for virtual interviews.

Equal Opportunity Statement

Hilton Hotels & Resorts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic. Our hiring practices support the principles of fairness and transparency, reinforcing our dedication to Employment in Zambia and fostering a workplace where every individual can thrive.