Rail Operations Manager Job Vacancy in Chipata, Zambia – Transportation & Logistics

Job Description

Position:Rail Operations Manager

Company:Zambia Railways Limited

Location:Chipata, Zambia

Experience:5+ years in rail or transportation operations management

Education:Bachelor’s degree in Transport Engineering, Logistics, Business Administration or related field

Employment Type:Full-time

Industry:Transportation & Logistics

Department:Operations

Salary:SSP 120,000 – 180,000 per month

Vacancies:1

Company Overview

Zambia Railways Limited is the national railway operator responsible for the development, maintenance, and operation of the country’s rail network. With a legacy spanning over six decades, the organization plays a pivotal role in connecting major economic hubs, facilitating trade, and supporting regional integration across Southern Africa. The company is committed to modernising its infrastructure, adopting sustainable practices, and delivering reliable freight and passenger services that drive economic growth. As part of its strategic vision, Zambia Railways Limited invests heavily in technology, safety, and workforce development, making it an attractive employer for professionals seeking impactful careers in the transportation sector. This role offers a unique opportunity to contribute to national development while working in a dynamic, forward‑looking environment. Keywords such as Zambia Jobs, Jobs in Zambia, Job Vacancy in Zambia, Career Opportunities in Zambia, Employment in Zambia, and Hiring in Zambia are integral to our recruitment outreach.

Job Overview

The Rail Operations Manager will lead the day‑to‑day management of rail services in the Chipata corridor, overseeing train scheduling, crew coordination, asset maintenance, and safety compliance. Reporting directly to the Director of Operations, the incumbent will ensure that all rail movements are executed efficiently, on time, and in accordance with national and international standards. The role involves close collaboration with engineering, commercial, and regulatory teams to optimise network capacity, reduce operational costs, and enhance customer satisfaction. The successful candidate will also be responsible for implementing performance metrics, driving continuous improvement initiatives, and fostering a culture of safety and excellence across all operational functions.

For more information about our company and the broader rail sector in Zambia, please visit Zambia Jobs.

Key Responsibilities

• Develop and manage daily, weekly, and monthly train schedules to maximise network utilisation.
• Coordinate with crew supervisors to ensure appropriate staffing levels, training compliance, and adherence to work‑hour regulations.
• Monitor real‑time operations using control centre systems, responding promptly to incidents, delays, or emergencies.
• Oversee routine and preventive maintenance programmes for locomotives, rolling stock, and track infrastructure, ensuring minimal service disruption.
• Implement and enforce safety protocols, conducting regular audits and risk assessments in line with ZRA safety standards.
• Analyse operational data to identify bottlenecks, recommend process improvements, and drive cost‑saving initiatives.
• Collaborate with the Commercial Department to align service delivery with customer contracts and service level agreements.
• Prepare comprehensive operational reports for senior management, highlighting performance indicators, incident summaries, and corrective actions.
• Lead cross‑functional teams during major projects such as line upgrades, new service introductions, or technology deployments.
• Maintain strong relationships with government agencies, industry partners, and local communities to support seamless operations.

Required Skills

• Strong leadership and team‑management capabilities with a focus on safety culture.
• Excellent analytical and problem‑solving skills, proficient in data‑driven decision making.
• In‑depth knowledge of rail operations, scheduling software, and asset management systems.
• Effective communication and stakeholder‑engagement abilities.
• Proficiency in Microsoft Office Suite and ERP/CMMS platforms.
• Ability to work under pressure, manage multiple priorities, and meet tight deadlines.
• Fluency in English; knowledge of local languages is an advantage.

Education

A Bachelor’s degree in Transport Engineering, Logistics, Business Administration, or a closely related discipline is required. Advanced certifications in railway operations, safety management, or project management are highly desirable.

Experience

Minimum of five (5) years of progressive experience in rail or multimodal transportation operations, with at least two (2) years in a supervisory or managerial capacity. Experience with large‑scale logistics networks and familiarity with Zambian transport regulations will be considered a strong asset.

Salary

The position offers a competitive salary range of SSP 120,000 to SSP 180,000 per month, commensurate with experience and qualifications. Additional performance‑based incentives may be provided.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Pension scheme with employer contributions.
• Annual leave entitlement of 25 days plus public holidays.
• Professional development budget for certifications and training.
• Company‑provided transport allowance for commuting.
• Employee assistance programme and wellness initiatives.

Training

• Induction programme covering ZRA policies, safety standards, and operational procedures.
• Ongoing technical training on rail scheduling software and asset management tools.
• Leadership development workshops to enhance managerial competencies.
• Safety certification courses such as ISO 45001 and local rail safety accreditation.

Working Environment

The role is based at the Chipata Operations Centre, a modern facility equipped with state‑of‑the‑art control rooms, meeting spaces, and on‑site training labs. The environment is collaborative, with regular interaction between operations, engineering, and commercial teams. While most duties are office‑based, occasional field visits to rail yards, stations, and maintenance depots are required.

Application Process

Interested candidates should submit an online application through our recruitment portal, attaching a current CV and a cover letter outlining relevant experience and motivation for the role. Applications will be screened on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site assessment centre.

Equal Opportunity Statement

Zambia Railways Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive regardless of gender, ethnicity, disability, or background.