Job Description

UI/UX Designer Opportunity at Zambia National Commercial Bank

Company Overview

Zambia National Commercial Bank (Zanaco) is one of Zambia’s leading financial institutions, offering digital banking, retail services, corporate solutions, and innovative fintech products across the country. The organization is strengthening its digital product division to enhance customer experience through modern design systems and user-centered innovation.

This role is ideal for professionals seeking UI/UX Designer jobs in Zambia, banking technology jobs in Lusaka, and digital product design careers in Africa.

Job Summary

We are looking for a highly creative UI/UX Designer to design seamless digital banking experiences across mobile and web platforms. The role focuses on transforming complex financial workflows into intuitive interfaces that improve customer satisfaction and engagement.

Candidates exploring jobs in Zambia, jobs in Lusaka, and UI design jobs in Africa will find this opportunity aligned with industry growth in fintech and digital banking.

Key Responsibilities

• Design user-centered interfaces for mobile banking apps and web platforms.
• Conduct usability research to improve customer experience across digital channels.
• Develop wireframes, prototypes, and design systems aligned with brand identity.
• Collaborate with developers, product managers, and analysts to deliver high-quality solutions.
• Optimize user journeys for fintech jobs in Zambia and digital banking platforms.
• Ensure accessibility and responsive design across all devices.
• Participate in design thinking workshops and sprint planning sessions.
• Analyze user feedback and improve interface usability continuously.
• Support innovation in digital transformation jobs in Lusaka banking sector.

For broader African job insights, candidates may explore
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Required Education

• Bachelor’s Degree in Graphic Design, Interaction Design, Computer Science, or related field.
• Certifications in UX Design, Product Design, or Human-Computer Interaction are an advantage.
• Strong portfolio demonstrating UI/UX projects for web or mobile platforms.

Applicants interested in regional opportunities can also explore
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Experience Required

• 3–6 years of professional experience in UI/UX or product design.
• Experience in fintech, banking systems, or enterprise applications preferred.
• Proven experience working in agile development environments.

This position is ideal for professionals searching senior designer jobs in Zambia, UI UX jobs in Lusaka, and product design careers in Africa.

Technical Skills

• Proficiency in Figma, Adobe XD, Sketch, or similar tools.
• Strong understanding of user experience research jobs in Zambia.
• Knowledge of HTML, CSS, and responsive design principles.
• Experience with prototyping tools and usability testing platforms.
• Understanding of design systems and component libraries.

Soft Skills

• Strong communication and storytelling ability.
• Analytical thinking and problem-solving mindset.
• Creativity with attention to detail.
• Ability to collaborate in cross-functional teams.

Candidates searching for creative design jobs in Zambia, UX researcher roles in Lusaka, and digital banking careers in Africa are encouraged to apply.

Salary & Benefits

• Monthly Salary: ZMW 18,000 – ZMW 32,000 (based on experience)
• Health insurance coverage
• Paid annual leave and performance bonuses
• Remote or hybrid work flexibility
• Training and international certification support

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Training & Development

Employees will receive continuous professional development including:

• UX strategy and design thinking workshops
• Advanced product design training
• Banking systems UX optimization training
• Leadership and innovation development programs

This role supports career growth in UX designer jobs in Zambia, product designer jobs in Lusaka, and digital banking UX roles in Africa.

Work Environment

Zanaco promotes a collaborative, innovation-driven culture where design plays a central role in customer satisfaction and digital transformation. Designers are encouraged to experiment, test, and refine solutions that impact millions of banking customers.

Additional opportunities in the region can be explored at
technology jobs in Zambia