E-commerce Product Manager Job Vacancy in Lusaka, Zambia – Retail / E-commerce

Job Description

Position: E-commerce Product Manager

Company: Jumia Zambia

Location: Lusaka, Zambia

Experience: 5+ years in product management, preferably in e-commerce

Education: Bachelor’s degree in Business, Marketing, Computer Science or related field

Employment Type: Full-time

Industry: Retail / E-commerce

Department: Product Management

Salary: SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Jumia Zambia is a leading online marketplace that connects millions of consumers with a wide range of products, from electronics to fashion and household goods. As part of the larger Jumia Group, which operates across Africa, the Zambian branch has experienced rapid growth, driven by increasing internet penetration and a rising appetite for digital shopping experiences. The company is committed to delivering seamless, secure, and convenient online retail solutions while fostering local entrepreneurship through its marketplace platform. With a strong focus on innovation, customer satisfaction, and sustainable business practices, Jumia Zambia offers a dynamic environment for professionals seeking to shape the future of e‑commerce in Zambia. This role contributes directly to the company’s mission of becoming the most trusted online shopping destination in the region, creating abundant Zambia Jobs and supporting the broader ecosystem of Jobs in Zambia.

Job Overview

The E-commerce Product Manager will lead the end‑to‑end product lifecycle for Jumia’s online marketplace in Zambia. Reporting to the Head of Product, you will define product strategy, prioritize features, and collaborate with cross‑functional teams to deliver a best‑in‑class shopping experience. This position is central to driving growth, increasing market share, and enhancing customer loyalty. You will work closely with engineering, design, marketing, and operations to translate market insights into actionable product roadmaps. The role offers a unique opportunity to influence the digital retail landscape, making it an attractive Career Opportunity in Zambia for ambitious product leaders.

For more information about our hiring process, visit our main portal at https://zambiajobssearch.com/.

Key Responsibilities

• Develop and execute a comprehensive product strategy aligned with Jumia’s overall business objectives and the evolving needs of Zambian consumers.
• Conduct market research, competitor analysis, and user testing to identify opportunities for product enhancements and new feature development.
• Prioritize product backlog, define clear user stories, and work closely with engineering teams to ensure timely delivery of high‑quality releases.
• Collaborate with UI/UX designers to create intuitive, mobile‑first interfaces that improve conversion rates and customer satisfaction.
• Partner with marketing and analytics teams to launch product campaigns, track key performance indicators, and iterate based on data‑driven insights.
• Manage relationships with third‑party vendors, logistics partners, and payment gateways to ensure seamless integration and operational efficiency.
• Lead cross‑functional sprint planning, stand‑ups, and retrospectives, fostering an agile culture within the product team.
• Monitor product performance, generate regular reports, and present findings to senior leadership.

Required Skills

• Strong analytical mindset with the ability to interpret data and translate insights into product decisions.
• Excellent communication and stakeholder management skills, capable of influencing at all organizational levels.
• Proficiency in product management tools such as JIRA, Confluence, or similar platforms.
• Deep understanding of e‑commerce ecosystems, digital payments, and logistics challenges in emerging markets.
• Ability to work in a fast‑paced, results‑oriented environment while maintaining attention to detail.
• Leadership qualities with a collaborative approach to problem‑solving.

Education

A Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related discipline is required. Advanced certifications in product management (e.g., Pragmatic Institute, AIPMM) or an MBA are considered a plus.

Experience

Minimum of five years of product management experience, preferably within e‑commerce, retail, or technology sectors. Demonstrated success in launching and scaling digital products in Africa or similar emerging markets is essential.

Salary

The compensation package ranges from SSP 150,000 to 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Competitive salary with quarterly performance bonuses.
• Comprehensive health and dental coverage.
• Retirement savings scheme.
• Generous paid time off and public holidays.
• Employee discount on Jumia marketplace purchases.
• Professional development budget and mentorship programs.

Training

• Onboarding program covering Jumia’s platform architecture, market dynamics, and company culture.
• Access to industry‑leading courses on product analytics, agile methodologies, and user experience design.
• Regular workshops with senior leaders and external experts on e‑commerce trends.

Working Environment

Jumia Zambia offers a modern, collaborative workspace in the heart of Lusaka’s business district, equipped with high‑speed internet, flexible working hours, and a culture that values innovation and diversity. Employees enjoy a supportive atmosphere where ideas are encouraged, and achievements are recognized. The company promotes work‑life balance through remote‑work options and wellness initiatives, making it an attractive destination for top talent seeking Employment in Zambia.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online application portal. Shortlisted applicants will be invited to a virtual interview followed by an on‑site assessment with the product team. The recruitment timeline typically spans three to four weeks from application submission.

Equal Opportunity Statement

Jumia Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. We encourage qualified individuals from all backgrounds to apply, reinforcing our dedication to fair Hiring in Zambia and fostering a workplace where every voice is heard.