Head of Cybersecurity Operations Job Vacancy in Monze, Zambia – Technology / Cybersecurity

Job Description

Position:Head of Cybersecurity Operations

Company:Cisco Systems Zambia

Location:Monze, Zambia

Experience:5+ years in cybersecurity operations, incident response, and security architecture

Education:Bachelor’s degree in Computer Science, Information Security, or related field

Employment Type:Full-time

Industry:Technology / Cybersecurity

Department:Security Operations

Salary:300,000 – 500,000 SSP per month

Vacancies:1

Company Overview

Cisco Systems Zambia is a leading global provider of networking, security, and collaboration solutions, dedicated to empowering businesses and communities across Zambia. With a strong commitment to innovation, Cisco partners with local enterprises, government agencies, and educational institutions to deliver cutting‑edge technology that drives digital transformation. As part of Cisco’s worldwide network, the Zambian branch offers a dynamic work environment where employees can contribute to global projects while addressing local challenges. The company’s focus on sustainability, diversity, and continuous learning makes it an attractive employer for professionals seeking long‑term career growth. This role contributes directly to Cisco’s mission of securing the digital future of Zambia, aligning with the broader goal of creating more Zambia Jobs and fostering Employment in Zambia.

Job Overview

The Head of Cybersecurity Operations will lead Cisco’s security operations center (SOC) in Zambia, overseeing threat detection, incident response, and security architecture initiatives. Reporting to the Regional Security Director, you will be responsible for building a resilient security posture for Cisco’s customers and internal assets. This position offers a unique opportunity to shape cybersecurity strategy in a rapidly evolving market, collaborate with international experts, and mentor a growing team of security analysts. For more information about Cisco’s vision and values, visit https://zambiajobssearch.com/. The role is a critical component of Cisco’s Hiring in Zambia strategy, supporting Career Opportunities in Zambia and contributing to the nation’s overall cyber resilience.

Key Responsibilities

• Develop and implement comprehensive SOC processes, including monitoring, detection, and response workflows.
• Lead a team of security analysts, providing coaching, performance reviews, and professional development plans.
• Coordinate incident response activities, ensuring timely containment, eradication, and post‑incident analysis.
• Collaborate with Cisco’s global security teams to align local practices with international standards and threat intelligence.
• Design and enforce security policies, standards, and controls across Cisco’s Zambian operations.
• Conduct regular risk assessments, vulnerability scans, and penetration testing to identify and remediate gaps.
• Present security metrics, reports, and strategic recommendations to senior leadership and key stakeholders.
• Drive security awareness and training programs for internal staff and client organizations.

Required Skills

• Deep expertise in SOC operations, SIEM platforms (e.g., Cisco SecureX, Splunk), and incident response frameworks.
• Strong knowledge of network security, cloud security (AWS, Azure), and endpoint protection.
• Proven leadership abilities with experience managing multidisciplinary security teams.
• Excellent analytical, problem‑solving, and decision‑making skills under pressure.
• Effective communication skills for translating technical concepts to non‑technical audiences.
• Relevant certifications such as CISSP, CISM, CEH, or Cisco Certified CyberOps Professional.

Education

A Bachelor’s degree in Computer Science, Information Security, Cybersecurity, or a related discipline is required. Advanced degrees or specialized certifications are highly desirable and will be considered an advantage during the selection process.

Experience

Minimum of five years of progressive experience in cybersecurity operations, with at least two years in a leadership or supervisory role. Demonstrated success in managing SOC environments, handling high‑severity incidents, and implementing security frameworks is essential.

Salary

The compensation package ranges from 300,000 to 500,000 SSP per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Retirement savings scheme with employer contributions.
• Generous paid time off and parental leave.
• Employee assistance program and wellness initiatives.
• Access to Cisco’s global learning platform and certification reimbursement.

Training

• On‑boarding program covering Cisco’s security architecture and corporate culture.
• Continuous technical training through Cisco Learning Network.
• Leadership development workshops and mentorship opportunities.
• Annual attendance at Cisco’s global security conferences.

Working Environment

Cisco Systems Zambia offers a modern, collaborative workspace equipped with state‑of‑the‑art technology. Employees benefit from flexible working arrangements, including remote work options, to promote work‑life balance. The company fosters an inclusive culture that values diversity, innovation, and community engagement, aligning with the broader goals of Employment in Zambia and sustainable development.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Cisco Careers website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Monze office.

Equal Opportunity Statement

Cisco Systems Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, religion, or sexual orientation. Our hiring practices support the principles of fairness and transparency, ensuring that every applicant has an equal chance to succeed.