Job Description

Tourist Guide

Zambia Tourism Board
Location: Livingstone, Zambia
Employment Type: Full-Time
Industry: Tourism, Hospitality & Travel Services
Department: Visitor Experience & Field Operations
Salary: ZMW 8,000 – ZMW 15,000 per month
Experience: 2–6 Years
Education: Diploma or Degree in Tourism Management, Hospitality, Geography, History, or related field

Organization Overview

The Zambia Tourism Board is the national institution responsible for promoting tourism, managing visitor experience standards, and supporting sustainable tourism development across Zambia. The organization works closely with safari operators, cultural heritage sites, and local communities to enhance the country’s global tourism reputation.

Professionals seeking jobs in Zambia, tourism jobs in Livingstone, and tour guide careers in Zambia are encouraged to apply.

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Position Summary

The Tourist Guide will be responsible for delivering engaging, safe, and informative guided tours across Zambia’s key tourism destinations including wildlife parks, cultural heritage sites, waterfalls, and historical landmarks. The role requires strong communication skills, deep local knowledge, and excellent visitor engagement abilities.

This position is ideal for candidates interested in tourism guide jobs in Zambia, travel guide jobs in Livingstone, and hospitality careers in Zambia.

Key Responsibilities

• Conduct guided tours across national parks, museums, and heritage sites.
• Provide accurate historical, cultural, and ecological information to tourists.
• Ensure visitor safety during safari and outdoor excursions.
• Coordinate with travel agencies and tourism operators.
• Deliver high-quality customer service experience to international visitors.
• Assist in planning customized travel itineraries.
• Promote sustainable tourism and environmental awareness.
• Manage group tours and individual tourist experiences.
• Support wildlife interpretation and conservation awareness programs.
• Handle emergency situations professionally and responsibly.
• Maintain tour records and visitor feedback reports.
• Collaborate with local communities to enhance cultural tourism.

Candidates searching for tourism jobs in Zambia, safari guide jobs in Livingstone, and travel jobs in Zambia are encouraged to apply.

Education Requirements

• Diploma or Degree in Tourism, Hospitality, Geography, Anthropology, History, or related field.
• Certification in Tour Guiding or Travel & Tourism Management is an advantage.
• First Aid certification preferred.

Applicants seeking hospitality jobs in Zambia and tourism careers in Livingstone are welcome.

Experience Requirements

• Minimum 2 years of guiding or tourism experience.
• Experience working with international tourists.
• Knowledge of Zambia’s wildlife, culture, and geography.
• Experience in tour operations and group coordination.

Professionals searching for tour guide vacancies in Zambia and travel consultant jobs in Zambia will find this role suitable.

Skills Required

• Strong communication skills
• Excellent storytelling ability
• Deep knowledge of cultural heritage
• Strong customer engagement
• Tour planning and coordination skills
• Emergency response awareness
• Wildlife and conservation knowledge
• Foreign language skills (added advantage)
• Leadership and group management abilities
• Strong interpersonal skills

Training & Development

Selected candidates will receive:

• Professional tour guide certification training
• Wildlife and safari safety workshops
• Cultural heritage interpretation training
• First aid and emergency response training
• Customer service excellence programs

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Work Environment

The role involves outdoor fieldwork, safari excursions, cultural site visits, and interaction with international tourists. The job requires flexibility, travel readiness, and strong adaptability to diverse environments.

Candidates interested in jobs in Zambia tourism sector, Livingstone safari jobs, and travel guide careers in Zambia are encouraged.

Key Performance Indicators

• Tourist satisfaction ratings
• Safety compliance record
• Quality of guided tours
• Customer feedback scores
• Tour engagement levels
• Operational efficiency in field activities

Professionals seeking tourism jobs in Africa, tour guide jobs in Zambia, and travel industry jobs in Livingstone are encouraged.

Benefits Package

• Competitive monthly salary
• Tour allowance and field incentives
• Medical insurance coverage
• Paid leave benefits
• Professional tourism certification support
• Travel and fieldwork allowances
• Career development opportunities

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Career Growth Opportunities

• Senior Tour Guide
• Safari Operations Supervisor
• Tourism Experience Manager
• Cultural Heritage Coordinator
• Destination Management Specialist

Candidates searching for tourism careers in Zambia, travel guide jobs in Africa, and hospitality jobs in Livingstone will find strong growth potential.

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Application Requirements

• Updated CV
• Cover Letter
• Academic Certificates
• Tour Guide Certification (if available)
• Professional References

Applicants interested in jobs in Livingstone Zambia, tour guide vacancies in Zambia, and tourism careers in Zambia should apply early.

Equal Opportunity Statement

The Zambia Tourism Board is committed to promoting inclusive employment and sustainable tourism development. Qualified candidates from diverse backgrounds are encouraged to apply and contribute to Zambia’s growing tourism industry.