Job Description

Tourist Guide Assistant Job in Zambia

Company: Wilderness Zambia
Location: Livingstone, Zambia
Position: Tourist Guide Assistant
Employment Type: Full-Time
Industry: Tourism, Hospitality & Safari Operations
Department: Guest Experience & Tour Operations
Salary: ZMW 6,500 – ZMW 12,500 per month (depending on qualifications, language skills, certifications, and experience)
Reporting To: Senior Safari Guide & Guest Experience Manager
Application Deadline: Open Until Filled

About the Company

Wilderness Zambia is one of Africa’s most respected eco-tourism and safari operators, managing luxury lodges, wildlife experiences, and conservation-focused tourism activities across Zambia’s premier national parks and destinations. The organization is known for sustainable tourism, exceptional guest experiences, and wildlife conservation leadership.

Professionals seeking jobs in Zambia and rewarding careers in tourism and hospitality are encouraged to apply.

For additional employment opportunities across Zambia, candidates may visit post a job in Zambia

Position Overview

Wilderness Zambia is seeking a passionate Tourist Guide Assistant to support safari guides, coordinate guest activities, assist with tour logistics, and enhance visitor experiences. The successful candidate will help deliver memorable tourism experiences while promoting Zambia’s natural and cultural heritage.

This role is ideal for candidates searching for Tourist Guide Assistant jobs in Zambia, tourism jobs in Livingstone, and hospitality careers in Zambia.

Key Responsibilities

Guest Experience Support

• Welcome guests and assist with arrival and orientation procedures.
• Support guides during wildlife drives, cultural tours, and excursions.
• Provide helpful information regarding local attractions and tourism activities.
• Assist visitors with schedules, bookings, and daily itineraries.
• Ensure guests receive professional and friendly service throughout their stay.

Professionals interested in tour guide jobs in Zambia and guest relations jobs in Livingstone will find valuable growth opportunities in this role.

Tour & Safari Operations

• Assist in coordinating daily safari and tourism activities.
• Support transportation and excursion arrangements.
• Help prepare tour materials and guest briefing information.
• Coordinate communication between guides, lodge staff, and guests.
• Ensure activity schedules run efficiently and on time.

Tourism Education & Interpretation

• Share basic information about wildlife, local culture, and conservation programs.
• Assist with educational tourism presentations and guest engagement activities.
• Promote responsible and sustainable tourism practices.
• Support conservation awareness initiatives for visitors.

Candidates pursuing wildlife tourism jobs in Zambia and eco-tourism careers in Livingstone are encouraged to apply.

Administrative Duties

• Maintain guest records and activity reports.
• Assist with feedback collection and service improvement initiatives.
• Support reservation confirmations and operational documentation.
• Coordinate daily activity logs and attendance records.

Education Requirements

• Diploma or Bachelor’s Degree in Tourism Management, Hospitality Management, Wildlife Management, Environmental Studies, Travel Operations, or a related field.
• Tourism certifications are advantageous.
• Additional language skills are highly desirable.

Experience Requirements

• Previous experience in tourism, hospitality, guest services, safari operations, or customer service is preferred.
• Fresh graduates with strong communication and interpersonal skills may apply.
• Experience working with international visitors is an advantage.
• Knowledge of Zambian tourism destinations and wildlife is beneficial.

This role is suitable for candidates searching for entry-level tourism jobs in Zambia, travel jobs in Livingstone, and customer service careers in Zambia.

Required Skills & Competencies

Successful candidates should demonstrate:

• Customer Service Excellence
• Visitor Relations
• Tourism Operations
• Tour Coordination
• Communication Skills
• Wildlife Awareness
• Cultural Knowledge
• Teamwork
• Problem Solving
• Time Management
• Guest Engagement
• Organizational Skills

Applicants interested in hospitality jobs in Zambia and tour operations careers in Livingstone will benefit from developing these skills.

Training & Professional Development

Successful candidates will receive:

• Safari operations and guiding support training.
• Guest experience excellence workshops.
• Wildlife conservation awareness programs.
• Tourism destination knowledge training.
• Communication and customer service development courses.
• First Aid and emergency response awareness training.
• Career development opportunities within tourism and hospitality.

Professionals seeking tourism management careers in Zambia and hospitality training opportunities in Livingstone will gain valuable industry experience.

Compensation & Benefits

• Competitive monthly salary.
• Safari and excursion allowances.
• Accommodation support (where applicable).
• Medical insurance coverage.
• Paid annual leave.
• Employee travel and tourism benefits.
• Professional training opportunities.
• Career advancement pathways.
• Performance-based recognition programs.

Candidates searching for full-time jobs in Zambia, tourism sector jobs in Livingstone, and hospitality vacancies in Zambia will find strong long-term prospects.

Regional Career Resources

Professionals interested in tourism opportunities across Africa may also review openings through post a job in Egypt

Candidates exploring opportunities in West Africa can visit post a job in Senegal

Individuals interested in broader hospitality and tourism careers may also explore post a job in Sierra Leone

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Application Process

Interested candidates should submit an updated CV, academic certificates, tourism-related qualifications, and a cover letter highlighting their communication skills, passion for tourism, customer service experience, and interest in wildlife conservation.

Join Wilderness Zambia and contribute to delivering world-class safari and tourism experiences while building a rewarding career in one of Africa’s leading eco-tourism organizations.