Port Operations Manager Job Vacancy in Chililabombwe, Zambia – Transportation & Logistics

Job Description

Position:Port Operations Manager

Company:Zambia Ports Authority

Location:Chililabombwe, Zambia

Experience:5+ years in port operations, logistics, or supply chain management

Education:Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field

Employment Type:Full-time

Industry:Transportation & Logistics

Department:Operations

Salary:SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

Zambia Ports Authority (ZPA) is the statutory body responsible for the development, management and operation of Zambia’s inland ports and freight corridors. Established under the Zambia Ports Authority Act, ZPA plays a pivotal role in facilitating trade, supporting economic growth and ensuring seamless movement of goods across the region. With a strong commitment to excellence, safety and sustainability, ZPA has become a cornerstone of Zambia’s logistics infrastructure, offering career opportunities that contribute directly to national development. As a leading employer, ZPA provides a dynamic environment where innovation meets tradition, making it an attractive destination for professionals seeking impactful roles in Zambia Jobs.

Job Overview

The Port Operations Manager will lead the daily operational activities at the Chililabombwe inland port, ensuring efficient cargo handling, compliance with safety standards, and optimal resource utilization. This role is central to enhancing the port’s performance, driving customer satisfaction and supporting Zambia’s position as a regional trade hub. The successful candidate will collaborate with internal teams, government agencies, and private sector partners to streamline processes, implement best practices and foster a culture of continuous improvement. For more information about ZPA and its vision, visit Zambia Jobs portal which showcases this and other Career Opportunities in Zambia.

Key Responsibilities

• Oversee all port operations including cargo loading/unloading, storage, and dispatch.
• Develop and enforce operational SOPs, safety protocols and regulatory compliance measures.
• Coordinate with customs, transport operators and shipping lines to ensure smooth cargo flow.
• Monitor key performance indicators (KPIs) such as turnaround time, equipment utilization and berth occupancy.
• Lead a multidisciplinary team of supervisors, technicians and administrative staff, providing coaching and performance feedback.
• Manage budgeting, cost control and resource allocation to achieve operational efficiency.
• Implement technology solutions for tracking, reporting and real‑time visibility of cargo movements.
• Prepare regular operational reports for senior management and stakeholders.
• Drive continuous improvement initiatives using Lean, Six Sigma or similar methodologies.
• Ensure emergency response plans are in place and conduct regular drills.

Required Skills

• Strong leadership and people management capabilities.
• In‑depth knowledge of port logistics, freight handling and supply chain processes.
• Proficiency in logistics management software and data analytics tools.
• Excellent communication and stakeholder engagement skills.
• Problem‑solving mindset with ability to make decisions under pressure.
• Understanding of Zambian customs regulations and international trade standards.
• Financial acumen for budgeting and cost management.
• Commitment to health, safety and environmental standards.

Education

A Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Maritime Studies or a related discipline is required. Professional certifications such as Certified Supply Chain Professional (CSCP) or Certified Port Manager (CPM) are advantageous.

Experience

Minimum of five (5) years of progressive experience in port operations, freight forwarding, or logistics management, with at least two (2) years in a supervisory or managerial capacity. Experience in a Zambian or Southern African context is highly valued.

Salary

The position offers a competitive salary ranging from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based incentives and allowances may be included.

Benefits

• Comprehensive health insurance for employee and dependents.
• Pension scheme aligned with ZRA regulations.
• Annual leave and public holidays in accordance with Zambian labour law.
• Transport allowance or company vehicle for official duties.
• Professional development budget and support for certifications.
• Employee assistance program and wellness initiatives.

Training

• On‑boarding program covering ZPA policies, safety standards and operational systems.
• Continuous training in advanced logistics software, Lean Six Sigma and leadership.
• Access to industry conferences, workshops and webinars.
• Mentorship opportunities with senior executives.

Working Environment

The role is based at the Chililabombwe inland port, a modern facility equipped with state‑of‑the‑art handling equipment, warehousing space and IT infrastructure. Employees work in a collaborative, safety‑first culture that encourages innovation and respects diversity. The position may require occasional field visits to satellite terminals and partner sites across Zambia.

Application Process

Interested candidates should submit an online application through the Zambia Jobs portal, attaching an up‑to‑date CV and a cover letter outlining relevant experience. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

Zambia Ports Authority is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability or any other protected characteristic. All qualified applicants will receive consideration for employment.