Corporate Social Responsibility (CSR) Manager Job Vacancy in Lusaka, Zambia – Banking & Financial Services

Job Description

Position: Corporate Social Responsibility (CSR) Manager

Company: Standard Bank Zambia

Location: Lusaka, Zambia

Experience: 5+ years in CSR, sustainability, or related fields

Education: Bachelor’s degree in Business, Social Sciences, Environmental Studies or related discipline; Master’s preferred

Employment Type: Full-time

Industry: Banking & Financial Services

Department: Corporate Affairs / CSR

Salary: SSP 120,000 – 180,000 per month

Vacancies:1

Company Overview

Standard Bank Zambia is a leading financial institution with a strong commitment to economic development and social impact across the country. As part of the Standard Bank Group, the bank brings international best practices to the Zambian market while fostering local talent and community partnerships. The organization prides itself on a culture of integrity, innovation, and inclusive growth, making it an attractive destination for professionals seeking meaningful career pathways. With a robust portfolio of retail, corporate, and investment banking services, Standard Bank Zambia plays a pivotal role in supporting businesses, entrepreneurs, and underserved communities. This reputation for excellence and community focus creates a fertile environment for a CSR professional to drive transformative initiatives that align with both business objectives and societal needs. The bank’s dedication to sustainable finance, financial inclusion, and environmental stewardship positions it as a leader in the region, offering a dynamic platform for career advancement and impact.

Job Overview

The Corporate Social Responsibility (CSR) Manager will lead the design, implementation, and evaluation of Standard Bank Zambia’s CSR strategy, ensuring alignment with the bank’s core values and the Sustainable Development Goals (SDGs). This role will collaborate with internal stakeholders, external partners, and community groups to develop programs that address education, financial literacy, environmental sustainability, and economic empowerment. The manager will also be responsible for reporting on impact metrics, managing budgets, and communicating successes to both internal and external audiences. As the face of the bank’s social initiatives, the CSR Manager will champion responsible banking practices and enhance the bank’s reputation as a catalyst for positive change in Zambia. For more information about Standard Bank Zambia’s commitment to sustainable development, visit our career portal.

Key Responsibilities

• Develop and execute a comprehensive CSR strategy that supports the bank’s business goals and the national development agenda.
• Identify, design, and manage community projects in areas such as education, entrepreneurship, environmental conservation, and health.
• Build and maintain partnerships with NGOs, government agencies, academic institutions, and private sector allies.
• Prepare and present regular impact reports, dashboards, and case studies to senior leadership and external stakeholders.
• Manage the CSR budget, ensuring efficient allocation of resources and compliance with financial policies.
• Lead internal awareness campaigns to embed a culture of social responsibility across all business units.
• Monitor emerging trends, regulations, and best practices in CSR and sustainability within the banking sector.
• Represent Standard Bank Zambia at industry forums, conferences, and community events.

Required Skills

• Strong strategic thinking and project management abilities.
• Excellent communication and stakeholder engagement skills.
• Proficiency in data analysis and impact measurement tools.
• Ability to work collaboratively across diverse functional teams.
• Knowledge of Zambian regulatory environment related to CSR and sustainability.
• Creative problem‑solving and innovative program design.
• High level of integrity, professionalism, and cultural sensitivity.

Education

A bachelor’s degree in Business Administration, Social Sciences, Environmental Studies, Development Studies, or a related field is required. A master’s degree or professional certification in CSR, sustainability, or corporate governance is highly desirable and will be considered an advantage during the selection process.

Experience

Applicants must have a minimum of five (5) years of progressive experience in corporate social responsibility, sustainability, community development, or a related discipline. Experience within the banking or financial services sector is preferred, though candidates from other industries with transferable skills are encouraged to apply.

Salary

The position offers a competitive salary range of SSP 120,000 to SSP 180,000 per month, commensurate with experience and qualifications. In addition, the role includes performance‑based incentives, health benefits, and a pension scheme.

Benefits

• Comprehensive health insurance for employee and dependents.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and parental leave.
• Professional development allowance and support for certifications.
• Employee assistance program and wellness initiatives.
• Opportunities for international exposure through the Standard Bank Group network.

Training

• On‑boarding program covering bank operations, compliance, and CSR fundamentals.
• Continuous learning workshops on sustainability reporting, impact assessment, and stakeholder engagement.
• Access to online learning platforms and mentorship from senior leaders.

Working Environment

Standard Bank Zambia offers a collaborative, inclusive, and dynamic workplace located in the heart of Lusaka’s financial district. Employees benefit from modern office facilities, flexible working arrangements, and a culture that encourages innovation and personal growth. The bank’s commitment to diversity and inclusion ensures that all staff feel valued and empowered to contribute their best.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience and motivation for applying through the online portal on the Standard Bank Zambia careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an in‑person assessment at the Lusaka headquarters.

Equal Opportunity Statement

Standard Bank Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.