Community Relations Manager Job Vacancy in Kitwe, Zambia – Mining & Metals

Job Description

Position: Community Relations Manager

Company: BHP Billiton

Location: Kitwe, Zambia

Experience: 5-7 years

Education: Bachelor’s degree in Communications, Public Relations, or related field

Employment Type: Full-time

Industry: Mining & Metals

Department: Corporate Social Responsibility

Salary: SSP 150,000 – SSP 250,000 per month

Vacancies:1

Company Overview

BHP Billiton is a global resources company with a long-standing presence in Zambia’s copper mining sector. Operating world‑class mines in the Copperbelt, BHP is committed to sustainable extraction, community development, and economic empowerment. The company’s corporate social responsibility (CSR) strategy focuses on health, education, infrastructure, and environmental stewardship, aligning with national development goals. As a leading employer, BHP offers career pathways that combine technical expertise with community engagement, making it an attractive destination for professionals seeking impact‑driven roles. The organization values diversity, safety, and innovation, fostering a culture where employees can contribute to both business success and societal progress. BHP’s commitment to transparent governance and ethical practices has earned it recognition as a responsible mining partner in Zambia.

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Job Overview

The Community Relations Manager will lead BHP’s engagement initiatives with local communities surrounding the Kitwe mining operations. This role is pivotal in building trust, facilitating dialogue, and delivering CSR programs that address community needs while supporting the company’s social license to operate. The manager will collaborate with internal stakeholders, government agencies, NGOs, and community leaders to design, implement, and monitor projects in health, education, livelihood development, and environmental conservation. By aligning community priorities with BHP’s strategic objectives, the manager will help ensure sustainable development and mitigate social risks. This position offers a unique opportunity to influence positive change, enhance BHP’s reputation, and contribute to Zambia’s socio‑economic growth.

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Key Responsibilities

• Develop and execute a comprehensive community engagement strategy aligned with BHP’s CSR vision.
• Conduct stakeholder mapping, needs assessments, and impact analyses to inform program design.
• Manage the planning, budgeting, and delivery of community projects, ensuring timely execution and measurable outcomes.
• Facilitate regular consultations, town‑hall meetings, and feedback mechanisms with community representatives.
• Collaborate with internal departments such as Operations, Health & Safety, and Legal to integrate community considerations into business decisions.
• Prepare detailed reports, dashboards, and presentations for senior management and external partners.
• Monitor compliance with local regulations, international standards, and BHP’s internal policies.
• Represent BHP at industry forums, government panels, and community events.

Required Skills

• Excellent communication and interpersonal skills, with fluency in English and preferably a local language (e.g., Bemba or Nyanja).
• Strong project management capabilities, including budgeting, scheduling, and risk mitigation.
• Proven ability to build and maintain relationships with diverse stakeholder groups.
• Analytical mindset for assessing social impact and interpreting data.
• Negotiation and conflict‑resolution expertise.
• Knowledge of Zambian mining regulations, CSR best practices, and community development frameworks.
• Proficiency in Microsoft Office Suite and data visualization tools.

Education

A Bachelor’s degree in Communications, Public Relations, Development Studies, Sociology, or a related discipline is required. A Master’s degree or professional certifications in CSR, Project Management, or Community Development is highly desirable.

Experience

Applicants should have 5‑7 years of progressive experience in community relations, CSR, or stakeholder engagement, preferably within the mining or natural resources sector. Experience working in Zambia or other African contexts is an advantage.

Salary

The position offers a competitive salary ranging from SSP 150,000 to SSP 250,000 per month, commensurate with experience and qualifications. Performance‑based incentives and annual reviews are part of the compensation package.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Retirement savings plan with employer contributions.
• Paid annual leave, sick leave, and public holidays.
• Professional development allowance and support for certifications.
• Employee assistance program and wellness initiatives.
• Relocation assistance for candidates moving to Kitwe.

Training

• On‑boarding program covering BHP’s safety culture, CSR policies, and community engagement tools.
• Access to internal learning platforms and external workshops on sustainable development.
• Mentorship from senior CSR leaders within the organization.
• Opportunities to attend regional conferences on mining and community development.

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Working Environment

The role is based in Kitwe, with a modern office located near the mining complex. The manager will work closely with cross‑functional teams and will travel regularly to project sites and community locations. BHP promotes a safe, inclusive, and collaborative workplace where diverse perspectives are valued.

Application Process

Interested candidates should submit an online application through BHP’s career portal, attaching a tailored CV and a cover letter outlining relevant experience and motivation. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for virtual interviews followed by an on‑site assessment.

Equal Opportunity Statement

BHP Billiton is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.