Quality Assurance Manager Job Vacancy in Kalulushi, Zambia – Food & Beverage

Job Description

Position:Quality Assurance Manager

Company:Nestlé Zambia

Location:Kalulushi, Zambia

Experience:5+ years in food manufacturing quality assurance

Education:Bachelor’s degree in Food Science, Chemistry, or related field

Employment Type:Full-time

Industry:Food & Beverage

Department:Quality Assurance

Salary:SSP 120,000 – SSP 180,000 per month

Vacancies:1

Company Overview

Nestlé Zambia, a subsidiary of the world‑leading nutrition, health and wellness company Nestlé S.A., has been operating in Zambia for over three decades. With state‑of‑the‑art manufacturing facilities, a strong commitment to sustainable sourcing, and a portfolio that includes iconic brands such as Maggi, Cerelac, and Nescafé, Nestlé Zambia plays a pivotal role in the country’s food security and economic development. The company invests heavily in community programs, agricultural partnerships, and environmental stewardship, making it a top employer for those seeking meaningful career opportunities in Zambia. As part of Nestlé’s global network, employees benefit from world‑class training, cross‑border collaboration, and a culture that champions innovation, diversity, and inclusion. This reputation makes Nestlé Zambia a prime destination for professionals looking to advance their careers while contributing to the nation’s growth. The organization consistently ranks among the best places to work in the region, offering competitive compensation, comprehensive benefits, and a supportive work environment that values each individual’s contribution.

Job Overview

The Quality Assurance Manager will lead Nestlé Zambia’s quality assurance function at the Kalulushi manufacturing plant, ensuring that all products meet the highest standards of safety, quality, and regulatory compliance. Reporting directly to the Regional Quality Director, the role involves overseeing the implementation of quality management systems, driving continuous improvement initiatives, and fostering a culture of excellence across production, packaging, and supply chain operations. The manager will collaborate closely with cross‑functional teams, including Production, R&D, Procurement, and Sales, to align quality objectives with business goals. This position offers a unique opportunity to influence product quality at a strategic level, work with cutting‑edge technologies, and contribute to Nestlé’s mission of delivering “Good Food, Good Life” to consumers across Zambia and the broader Southern African market. For more information about Nestlé’s commitment to quality and sustainability, visit the main website.

Explore related opportunities in the Southern African region at Zimbabwe Job Search.

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Key Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in compliance with ISO 9001, ISO 22000, and local regulatory requirements.
• Lead internal and external audits, ensuring corrective actions are identified, tracked, and closed effectively.
• Monitor critical control points (CCPs) and key quality indicators (KQIs) across the production line to guarantee product safety and consistency.
• Collaborate with R&D to validate new product formulations and ensure they meet quality standards before launch.
• Drive continuous improvement projects using Lean Six Sigma methodologies to reduce waste, improve efficiency, and enhance product quality.
• Provide training and mentorship to quality technicians, auditors, and production staff on best practices and compliance.
• Manage supplier quality assurance programs, including qualification, performance monitoring, and corrective action plans.
• Prepare and present quality performance reports to senior management, highlighting trends, risks, and opportunities.
• Ensure all documentation, including batch records, SOPs, and deviation reports, are accurate, complete, and stored securely.
• Act as the primary liaison with regulatory bodies, ensuring timely submission of required documentation and swift resolution of any compliance issues.

Required Skills

• In‑depth knowledge of food safety standards (ISO 22000, HACCP, BRC) and local Zambian food regulations.
• Strong analytical and problem‑solving abilities, with a data‑driven approach to decision making.
• Excellent leadership and communication skills, capable of influencing cross‑functional teams.
• Proficiency in quality management software and statistical analysis tools (e.g., Minitab, SPC).
• Experience with audit management and corrective action implementation.
• Ability to manage multiple projects simultaneously while meeting tight deadlines.
• Fluency in English; knowledge of local languages is an advantage.

Education

A Bachelor’s degree in Food Science, Chemistry, Microbiology, or a related discipline is required. A Master’s degree or professional certifications such as CQE (Certified Quality Engineer) or HACCP Practitioner are highly desirable.

Experience

Minimum of five (5) years of progressive experience in quality assurance within a food manufacturing environment, with at least two (2) years in a supervisory or managerial role. Experience in multinational FMCG companies is preferred.

Salary

The successful candidate will receive a competitive salary ranging from SSP 120,000 to SSP 180,000 per month, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and parental leave.
• Employee assistance program and wellness initiatives.
• Company‑provided transportation allowance.
• Access to Nestlé’s global learning platforms and career development pathways.

Training

• Onboarding program covering Nestlé’s QMS, safety protocols, and corporate culture.
• Continuous professional development through internal workshops, external certifications, and leadership courses.
• Opportunities to attend regional and global quality conferences.

Working Environment

The Kalulushi plant offers a modern, safe, and collaborative workspace equipped with advanced production lines, laboratory facilities, and a supportive team culture. Nestlé Zambia promotes a work‑life balance, encouraging employees to engage in community outreach, sustainability projects, and employee resource groups.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience via the Nestlé Zambia careers portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.

Equal Opportunity Statement

Nestlé Zambia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.